Does Dnata pay their employees well?

According to anonymously submitted Glassdoor reviews, Dnata employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Dnata. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Dnata?

55% of Dnata employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Dnata 2.7 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Dnata?

Customer Service Agent (65) , Passenger Service Agent (64) , Customer Service Representative (55) , Ramp Agent (49) , Travel Consultant (42) , Customer Service (37) , Manager (25) , Cargo Agent (24) , Auxiliar De Rampa (20) , General Assistant (19) , Team Leader (19) , CSA - Customer Service Associate (15) , Customer Service Officer (15) , Customer Service Associate (14) , Ramp Agent/Baggage Handler (14)

What are the pros of working at Dnata according to real employee reviews?

"good pay and generally pertty chill" ((in 50 reviews)); "Great people and if you show competence they are very open and willing to progress you." ((in 47 reviews)); "Ticket benefits are good and growth" ((in 39 reviews)); "Communicative and great colleagues :)" ((in 37 reviews)); "The team was great and very easy to pick up hours." ((in 30 reviews))

What are the cons of working at Dnata according to real employee reviews?

"Overtime work is not compensated and low salary" ((in 56 reviews)); "long hours and too many audits" ((in 26 reviews)); "Have to work in all weather conditions and managers have less power over schedules and pay." ((in 17 reviews)); "No bonus paid pls check before signing." ((in 10 reviews)); "No career progression." ((in 9 reviews))

What are employees saying about Dnata layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Dnata layoffs and their outlook for job security at Dnata in 2026.

What are the top reviewed Dnata locations?

New York , San Francisco , Tampa , Boston , Jamaica , Orlando , Chicago , Austin , Los Angeles , Dulles , Dallas , Lubbock , El Segundo , Philadelphia , Jf Kennedy Ap , Newark , White Plains , Houston , Nashville , San Diego , John F Kennedy Airport , Aurora , Homewood , Sterling , Inwood , Detroit , Belgrade , Fort Worth , El Paso , Torrance

Dnata reviews

3.1

55% would recommend to a friend

(1,282 total reviews)

Ahmed bin Saeed Al Maktoum

60% approve of CEO

47% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,282 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Dnata has an employee rating of 3.1 out of 5 stars, based on 1,282 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Dnata employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews

2.0

Sep 26, 2017

Passenger Service Agent

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Meet people from all over the world, made some friends with some co workers.

Cons

Chaotic Scheduling and Management. No Chain of Command. Hiring unqualified staff. Friction between passenger service agents and certain airline staff. Severely disorganized.

3.0

Sep 19, 2017

Customer service agent

Recommend

CEO approval

Business Outlook

Pros

Exposure to customers from various countries Exposure to different airport operations and services Company benefits and bonus,etc Self development( character building) Job security

Cons

Dirty company politics within same nationalities (Groupism) Performance not reviewed and taken account for Career growth limited Management is biased and unprofessional

5.0

Sep 17, 2017

Working with dnata exposes you to greater learning and opportunities to work within a multi cultural environment

Operations manager travel

Recommend

CEO approval

Business Outlook

Pros

Excellent opportunities , challenges your skills in a safe and respectful work environment. Dnata is always aiming higher and ensures employees are committed and engaged

Cons

As with any large corporation making a mark is a challenge as much as it is an opportunity, it is easy to get lost in an ocean of achievers

Viewing 1222 - 1224 of 1,282 Reviews

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