Dollar Tree reviews

2.8

34% would recommend to a friend

(9,822 total reviews)

Michael C. Creedon Jr.

35% approve of CEO

33% positive business outlook

Dollar Tree has an employee rating of 2.8 out of 5 stars, based on 9,822 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Dollar Tree employee rating is 21% below average for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

10K reviews
2.0
Aug 20, 2011
Recommend
CEO approval
Business Outlook

Pros

About 5 years ago Dollar Tree was run like a family business. Fun to be involved with. DM's had clout and were able to hire and promote more easily than today. Salaries in the past 2-3 years have gone to a grid. Meaning all new managers are paid about $12-$15k less than when I started 5 years ago. Negotiate everything. You'll do better financially when you can. Today, Dollar Tree is a Fortune 395 company and they're trying to act like it. Nothing wrong with that, except that it's been at the expense of the associates that work for them. Irrational senior management in Area and Regional positions can make life hectic. The job is 45+ hours a week, but almost every manager who wants to succeed works 55-60 hours a week. During the last 8-10 weeks prior to Christmas, Managers are expected to work six 10-hour days a week minimum. For which managers receive 2 comp days off in February. Two weeks vacation when you start and can go to 3 after 5 years. Generally a positive environment if you can hire and train your own associates. Loved the experience, believe it or not, and was a good stepping stone to my next position.

Cons

I had 6 District Managers in 4 1/2 years. It's the "fallout" position in the company so no manager if he wants to stay with the company wants to advance to DM. So the problems are at the Regional Mgr level. Total compliance is not a bad thing at all, but there is zero payroll to accomplish the basics in a DLTR store unless the manager works longer to insure that freight and recovery are done properly. Great associates can make a significant difference as well as a competent Freight Manager. I had both and it made it easier to cope with downward pressure from upper management.

3.0
Aug 16, 2011

Meh

Recommend
CEO approval
Business Outlook

Pros

- No price checks! - Senior management sensitive to the fact that their employees have families, school, and lives - No shifts longer than six hours - Diligence in regards to breaks - Management is generally OK with it should one not be able to complete all assigned tasks

Cons

- Only closed on Christmas - be prepared to work on Easter, 4th of July, Christmas Eve... - One can be fired if one's drawer has a variance of $3 or more at any given time, even if it is the FIRST offense (I experienced this personally), while the CEO sits back and pulls in $6 million a year - Only a cashier and a manager assigned to a shift (2 people) when there should have been three - Cashiers have to run back and forth between stocking, the balloon station, and the register (which is way harder than it sounds) - No real break room, just a corner of the stockroom with a table and some folding chairs - Customers are extremely messy; don't be surprised to find empty food containers, dirty socks, random shoes, merchandise ripped open and half eaten... - Customers that regularly come in, fill a cart to the brim with merchandise, and walk out, leaving you with a thousand items to put back - Cashiers are generally paid about 10 cents above minimum wage with little opportunity for raises

2.0
Aug 15, 2011
Recommend
CEO approval
Business Outlook

Pros

Very easy job, small environment. Staff can be fun and helpful.

Cons

Anyone gets hired without any type of background check or experience making it difficult for the ones with experience. horribly fast past environment with only dental benefits. everyone starts out at minimum wage and gets a tiny percentage on an annual raise.

Viewing 9760 - 9762 of 9,822 Reviews

Glassdoor has 10,113 Dollar Tree reviews submitted anonymously by Dollar Tree employees. Read employee reviews and ratings on Glassdoor to decide if Dollar Tree is right for you.