Dominion Energy reviews

4.1

87% would recommend to a friend

(1,098 total reviews)
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Robert Blue

71% approve of CEO

70% positive business outlook

Dominion Energy has an employee rating of 4.1 out of 5 stars, based on 1,098 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Dominion Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Reviews by job title

1K reviews
4.0
Jun 24, 2021
Recommend
CEO approval
Business Outlook

Pros

Ok pay with plenty of advancement opportunities up to a certain point. Benefits are also decent.

Cons

Nearly every position is overworked and understaffed. Promotions are very much determined by who you know and not by your actual job performance.

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Dominion Energy Response
5y
Thank you for your feedback! Totally understand about the staffing concerns. Our Talent Acquisition group is working very diligently to help fill vacancies across the company that were on hold due to the hiring freeze in 2020. So hopefully there will be some relief there soon. As for the PTO, our non-union employee paid leave is separated into vacation and sick leave, both of which accrue quarterly so not sure what you mean there. And your advice regarding promotions is concerning, I would definitely recommend raising this to your HR representative if you see this occur. Thank you again for your review and honesty!
3.0
Jun 4, 2021

Decent

Recommend
CEO approval
Business Outlook

Pros

Dominion is a good company to work for as far as benefits & the pay is pretty good.

Cons

Leadership in the customer service department Supervisors & team leads did not want to take escalated calls

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Dominion Energy Response
5y
Thank you for your feedback and for sharing your experience. This information has been forwarded to the leadership team that over sees the Customer Experience group and plans were already in motion to work on some of the topics you mentioned. We place a high importance on managing work/life balances for our employees and establishing a positive work environment for the customer service team. They perform an important function within Dominion Energy and we appreciate the time you spent with the group. Thanks again for your review and good luck to you in your career!
4.0
May 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Overtime pay is time and a half, so for bilingual CSRs it was $21 per hour.

Cons

Management is terrible. They do not care about you. But if you have a good supervisor, they will be there for you.

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Dominion Energy Response
5y
Thank you for taking the time to leave a review and share your experience with Dominion Energy. I have forwarded the insight you provided with HR leadership for that location and have made them aware of your concerns. I understand that not having managerial support can be a major detriment to the work culture and efficiency, so I appreciate your honesty. Hopefully we can improve on this and make it a better working environment for everyone. Thank you again and best of luck to you!
Viewing 172 - 174 of 1,098 Reviews

Glassdoor has 1,363 Dominion Energy reviews submitted anonymously by Dominion Energy employees. Read employee reviews and ratings on Glassdoor to decide if Dominion Energy is right for you.