DoorDash reviews

3.6

64% would recommend to a friend

(4,801 total reviews)
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Tony Xu

74% approve of CEO

60% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,801 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
3.0
Jun 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The job is easy because it's helping other support tiers with more complex cases so you're not taking live escalations directly from customers or dashers.

Cons

Disorganized, some issues have no clear resolution path & different departments are not aligned on SLA's creating delays in resolving customer / dasher issues. Leadership throws you into pilots without setting clear expectations on what pilot goals are & how long it will last, providing little to no transparency.

Viewing 10 - 12 of 4,801 Reviews

Glassdoor has 18,953 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.