DoorDash reviews

3.6

63% would recommend to a friend

(4,823 total reviews)
avatar

Tony Xu

71% approve of CEO

59% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,823 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Mar 7, 2024

Great Benefits Toxic Culture

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good Pay Great Benefits Free DoorDash subscription Stock Options that vest quarterly

Cons

Toxic Culture, no work life balance, 12+ hour days every day, days are so filled with meetings that it's impossible to get your work done. You are yelled and and cussed at if you don't hit your goals. Nothing is ever good enough and hard work is not appreciated or recognized.

2.0
Mar 2, 2024

Diversity

Recommend
CEO approval
Business Outlook

Pros

Great company with new initiatives for employee success

Cons

Diversity and equity issues. This company touts diversity amd inclusion but lacks diversity in positions other than lower level answer the phone customer service inbound outbound calling. They have a culture they look to keep and if you don't look like that culture they will hire an inexperienced person over you.

2.0
Feb 5, 2024

DoorDash

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexibility: One of the significant advantages of working for DoorDash is the flexibility it offers. Dashers can choose when and where they want to work, allowing for a better work-life balance. Extra Income: DoorDash can be an excellent source of additional income, especially for those looking to supplement their primary income or make money during their free time. Easy to Start: Getting started with DoorDash is relatively easy. The application process is straightforward, and there are minimal requirements for becoming a Dasher. Tips and Bonuses: Dashers have the potential to earn tips from customers, and DoorDash sometimes offers bonuses or incentives for completing a certain number of deliveries during peak times. No Boss: As an independent contractor, you are your own boss. You have control over your schedule, routes, and working conditions.

Cons

Variable Earnings: DoorDash earnings can be inconsistent and highly dependent on factors such as location, time of day, and market demand. Some days or hours may be more profitable than others. Expenses: Dashers are responsible for their own expenses, including gas, maintenance, and wear and tear on their vehicles. These costs can significantly impact overall earnings. Limited Benefits: Gig workers for DoorDash do not typically receive traditional employment benefits such as health insurance, retirement plans, or paid time off. Wear and Tear on Vehicle: The constant use of your vehicle for deliveries can lead to increased maintenance costs and depreciation. This is a consideration, especially for those who rely on their cars for personal use. No Job Security: Gig workers are not employees, and DoorDash can change its policies or terminate Dashers' access to the platform without the job security that traditional employment provides. Customer Service Issues: Dashers may encounter challenges related to customer service, such as dealing with delivery issues, incorrect orders, or difficult customers.

Viewing 166 - 168 of 4,823 Reviews

Glassdoor has 19,009 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.