DoorDash reviews

3.6

64% would recommend to a friend

(4,802 total reviews)
avatar

Tony Xu

74% approve of CEO

60% positive business outlook

DoorDash has an employee rating of 3.6 out of 5 stars, based on 4,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DoorDash employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

5K reviews
2.0
Mar 3, 2020
Recommend
CEO approval
Business Outlook

Pros

Excellent culture, benefits, and pay (unless you break the commission structure and they change it). Great work life balance and office life is pretty laxed. You can come in, put your head down and grind if you want or you can work at your own pace. They really are great if you dont have a target on your back.

Cons

Management and post sale department need SERIOUS attention. This is a newer company so I understand there are going to be kinks in the wheel but management as it stands currently is completely out of touch with what a modern day sales department needs. Changed commission structure 3 times while I was employed. When offering my advice to management on how the department could be more effective and voiced concerned about the commission restrictions, it was brushed off and I was later terminated for challenging management despite having the highest performance in the department, no corrective action conversations or written ups. Was even met with false "allegations" of account tampering. This company and department is too new to work if you like being a top performer. If you don't get in with management, they WILL twist things in there favor to terminate you, regardless of proof.

1.0
Oct 26, 2017

Do not recommend

Recommend
CEO approval
Business Outlook

Pros

Decent comp, fast moving, strong focus on economics.

Cons

1. Culture – skews male and frat. No thank you. 2. Abysmal diversity. The reason for this is simple: initiatives to increase diversity are not supported or prioritized. This is something they have acknowledged is a nice-to-have but made no effort to actualize. Walk into any executive meeting and you’ll see what I mean. 3. Treatment Women – The company does particularly awful in the area of diversity and inclusion, especially as it pertains to women. There are so many examples I have experienced, observed, and been made aware of by other concerned females. Like the time a celebratory email went out to the whole company showing its top male performers posing with hardly dressed women in a club in Vegas – yeah, they like to celebrate their successes. Or the countless times me and my female colleagues were disrespected in meetings because talking-over, interrupting, mansplaining and dominance are regular behaviors. Or the time when, as a female hiring manager, my authority to hire was questioned and undermined by leadership until my decision was reinforced by my male manager. The list goes on. 4. Treatment of Dashers and Merchants - The company is in need of ethical overhaul. There is no concern for the well-being of dashers and their business policies reflect exactly that. On the other end of the spectrum, I have seen ethically questionable behaviors around authorizing individuals to become dashers despite failing background checks. The company is too unorganized to properly enforce its own standards. 5. Lack of senior engineers and managers. Contributes to a lack of direction and leaves teams spinning their wheels. 6. ZERO work life balance.

3.0
Nov 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Energetic coworkers, exciting space, get to see a lot of different sides of a physical business (not just selling advertising space!). Lots of opportunities for leadership for those who seek them.

Cons

Fratty. Young company with young execs who are clearly still figuring things out as they go. Less respect and autonomy then they advertise. Lots of rushing for no reason, awful work-life balance.

avatar
DoorDash Response
9y
Thanks for sharing your feedback. We love hearing from our former employees about what we’re doing well and where we can improve. Developing our leaders is one of our top priorities this year and we've brought in seasoned execs to help us scale. If you have additional feedback you'd like to share, please email me at hr@doordash.com.
Viewing 19 - 21 of 4,802 Reviews

Glassdoor has 18,955 DoorDash reviews submitted anonymously by DoorDash employees. Read employee reviews and ratings on Glassdoor to decide if DoorDash is right for you.