Is Doubletree By Hilton a good company to work for?

Doubletree By Hilton has an overall rating of 3.4 out of 5, based on over 2,363 reviews left anonymously by employees. This rating has decreased by 4% over the last 12 months. 51% of employees would recommend working at Doubletree By Hilton to a friend and 46% have a positive outlook for the business. The best reviews about Doubletree By Hilton have been left by employees working as Front Office Manager , Hostess and Sales Coordinator .

Does Doubletree By Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Doubletree By Hilton employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Doubletree By Hilton. This rating has improved by 4% over the last 12 months.

How satisfied are employees working at Doubletree By Hilton?

51% of Doubletree By Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Doubletree By Hilton 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Doubletree By Hilton?

Front Desk Agent (148) , Housekeeper (70) , Front Desk Receptionist (68) , Sales Manager (52) , Bartender (51) , Banquet Server (42) , Food and Beverage Assistant (40) , Guest Service Agent (35) , Server (31) , Server/Waiter (31) , Receptionist (26) , Night Auditor (23) , Supervisor (21) , Food and Beverage Manager (19) , Front Office Manager (18)

What are the pros of working at Doubletree By Hilton according to real employee reviews?

"Good benefits and great to work in customer service environment." ((in 124 reviews)); "Good people to work with and for." ((in 99 reviews)); "the staff was friendly and nice" ((in 79 reviews)); "Our manager was great" ((in 36 reviews)); "Good work environment for people" ((in 32 reviews))

What are the cons of working at Doubletree By Hilton according to real employee reviews?

"Management here is poor and you will be micro" ((in 196 reviews)); "Low pay and sometimes the days felt never ending" ((in 108 reviews)); "This company only offers Low salary" ((in 57 reviews)); "Long hours and hard to get a break" ((in 44 reviews)); "No work life balance for management and they expect them to come before anything else in your life including family and children." ((in 23 reviews))

What are employees saying about Doubletree By Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Doubletree By Hilton layoffs and their outlook for job security at Doubletree By Hilton in 2026.

What are the top reviewed Doubletree By Hilton locations?

Orlando , Chicago , Portland , New York , Austin , Houston , Boston , Philadelphia , Atlanta , Denver , Tulsa , Dallas , Pittsburgh , Virginia Beach , Madison , Nashville , Phoenix , Detroit , Los Angeles , Ontario , Rohnert Park , Cedar Rapids , Billings , Minneapolis , South Bend , San Jose , Reading , Miami , Tampa , McLean

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Doubletree By Hilton

Part of Hilton

Doubletree By Hilton reviews

3.4

51% would recommend to a friend

(2,173 total reviews)

Christopher Nassetta

75% approve of CEO

46% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Work/Life balance

3.1

Culture & values

3.1

Career opportunities

3.0

Senior management

Doubletree By Hilton has an employee rating of 3.4 out of 5 stars, based on 2,173 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doubletree By Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

2.0

Nov 23, 2014

Front Desk

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

The hotel has a high potential with better management.

Cons

One can not survive on that salary alone. General manager was problematic and the work environment is not so friendly

2.0

Aug 6, 2014

Doubletree Westborough

F/b

Recommend

CEO approval

Business Outlook

Pros

hard working hourly staff that is very friendly, they do all of the work and keep the hotel's business model alive

Cons

food and beverage managers are weak (excluding banquets), quick to leave the building, removed managers to save money i.e. no front desk, asst. banquet or housekeeping managers anymore, don't take suggestions from hourly staff and restaurant kitchen has been for over a year incapable of delivering one night w/o some sort of mistakes

3.0

May 1, 2026

Flexible schedule and nice coworkers, but pay is inconsistent

Banquet server

Recommend

CEO approval

Business Outlook

Pros

Flexible Schedule and nice coworkers

Cons

Inconsistent pay and lulls in available events

Viewing 10 - 12 of 2,173 Reviews

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Jobs at Doubletree By Hilton

Bartender

Savannah, GA

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Guest Services Representative

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Ratings by category

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Reviews by job title

Front Desk

Doubletree Westborough

Flexible schedule and nice coworkers, but pay is inconsistent

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