Does Doyle Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Doyle Collection employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Doyle Collection. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Doyle Collection?

75% of Doyle Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Doyle Collection 3.5 out of 5 for work life balance, 3.9 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Doyle Collection?

Food and Beverage Assistant (18) , Bartender (6) , Manager (5) , Reservations Agent (5) , Server/Waiter (5) , Accomodation Assistant (4) , Front Desk Receptionist (4) , Bar Manager (3) , Chef De Parties (3) , Marketing (3) , Sales Executive (3) , Sales Manager (3) , Waitress (3) , Accountant (2) , Chef (2)

What are the pros of working at Doyle Collection according to real employee reviews?

"The team is amazing and professional" ((in 15 reviews)); "The people are great" ((in 14 reviews)); "+ Good benefits" ((in 11 reviews)); "Staffs are friendly and helping" ((in 6 reviews)); "Good culture overall" ((in 6 reviews))

What are the cons of working at Doyle Collection according to real employee reviews?

"Poor management and badly organised" ((in 13 reviews)); "Long Hours with little change in schedule" ((in 12 reviews)); "Low pay and hard to progress" ((in 11 reviews)); "Poor salaries compared to the number of duties" ((in 5 reviews)); "Pay not great tips not great either busy environment Senior management affect mood among everyone" ((in 3 reviews))

What are the top reviewed Doyle Collection locations?

Washington , DuPont , Seattle , Boston

Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)

Timur Sentuerk

87% approve of CEO

75% positive business outlook

Ratings by category

4.2

Diversity & inclusion

3.9

Culture & values

3.9

Senior management

3.7

Career opportunities

3.5

Work/Life balance

3.5

Compensation and benefits

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

227 reviews

5.0

Dec 28, 2022

Good place to work

Breakfast waitress

Recommend

CEO approval

Business Outlook

Pros

Working at Bloomsbury hotel relatively simple. Workings hours for breakfast waitress are great. Full time 40 hours per week guaranteed, if you need extra hours you can get. 95% employees are friendly or super friendly. GM, deputy GM, director of food and beverage, general manager the Coral Room and Dalloway terrace -amazing management. Special thanks to M.P.. They know how to show the respect to employees. There are a lot of benefits: joining bonus, Christmas bonus, Christmas lunch, Children Christmas party, summer time ice cream every Friday, free delicious lunch, free coffee, juice, sometime cakes in a canteen ,national hospitality day they give vouchers for each employees, dry cleaning for uniform.

Cons

Unfortunately 5% employee are rude. I heard inappropriate jokes about my person. Unprofessional conduct.

Doyle Collection Response

3y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am thrilled to read such positive comments. The people you highlight are indeed wonderful people and professionals that operate at the highest level and we are so lucky to have them, as we are the rest of the leadership teams and the wider teams. The benefits are outstanding and we are so lucky to be able to take advantage of them. Perceived impoliteness or unprofessional conduct directed at them or anyone else is not part of the culture we create and therefore, encourage all team members to raise this with their management team who will deal with such instances immediately. The Doyle Collection

5.0

Dec 23, 2022

Not Bad

Host

Recommend

CEO approval

Business Outlook

Pros

Simple and requires a lot of customer engagement

Cons

It’s just entitled customers that make the job harder

Doyle Collection Response

3y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. The Doyle Collection

5.0

Nov 29, 2022

Lovely environment

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

I've worked at this company for 9 months and I am very glad for that. They teach me everything I know in hospitality in London, the team was extremely amazing, they have patience and don't judge for your mistakes. I just left to have more time to study. The FOM was very kind with our requests to be off, respecting our requests and very often giving us weekends and more than 3 days off a week.

Cons

For reception there is not service charge. If you do not do upsell you do not increase your salary.

Doyle Collection Response

3y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is so lovely to read about your heart warming experience. Knowing that we have been able to help with your learning and development is a sentiment that really makes me Proud. I am also really humbled to read how the flexible pattern of your work left a really positive impact with you. I wish you the very best with your studies, and your professional career. The Doyle Collection

Viewing 85 - 87 of 227 Reviews

Jobs at Doyle Collection

Bar Busser (part time)

Cocktail Server (part time)

Director of Food and Beverage