Does Doyle Collection pay their employees well?

According to anonymously submitted Glassdoor reviews, Doyle Collection employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Doyle Collection. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Doyle Collection?

75% of Doyle Collection employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Doyle Collection 3.6 out of 5 for work life balance, 3.9 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Doyle Collection?

Food and Beverage Assistant (18) , Bartender (6) , Manager (5) , Reservations Agent (5) , Server/Waiter (5) , Accomodation Assistant (4) , Front Desk Receptionist (4) , Bar Manager (3) , Chef De Parties (3) , Marketing (3) , Sales Executive (3) , Sales Manager (3) , Waitress (3) , Accountant (2) , Chef (2)

What are the pros of working at Doyle Collection according to real employee reviews?

"Good people working in the company" ((in 15 reviews)); "The team is amazing and professional" ((in 13 reviews)); "+ Good benefits" ((in 10 reviews)); "Staffs are friendly and helping" ((in 8 reviews)); "General Manager is awesome" ((in 5 reviews))

What are the cons of working at Doyle Collection according to real employee reviews?

"Poor management and badly organised" ((in 14 reviews)); "Low pay and hard to progress" ((in 12 reviews)); "Long Hours with little change in schedule" ((in 10 reviews)); "Poor salaries compared to the number of duties" ((in 6 reviews)); "Long hours, often past the time you are supposed to work." ((in 3 reviews))

What are the top reviewed Doyle Collection locations?

Washington , DuPont , Seattle , Boston

Doyle Collection reviews

3.9

75% would recommend to a friend

(227 total reviews)

Timur Sentuerk

86% approve of CEO

69% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.9

Culture & values

3.8

Senior management

3.8

Career opportunities

3.6

Work/Life balance

3.6

Compensation and benefits

Doyle Collection has an employee rating of 3.9 out of 5 stars, based on 227 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Doyle Collection employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

227 reviews

5.0

Dec 23, 2022

Not Bad

Host

Recommend

CEO approval

Business Outlook

Pros

Simple and requires a lot of customer engagement

Cons

It’s just entitled customers that make the job harder

Doyle Collection Response

3y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. The Doyle Collection

5.0

Nov 29, 2022

Lovely environment

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

I've worked at this company for 9 months and I am very glad for that. They teach me everything I know in hospitality in London, the team was extremely amazing, they have patience and don't judge for your mistakes. I just left to have more time to study. The FOM was very kind with our requests to be off, respecting our requests and very often giving us weekends and more than 3 days off a week.

Cons

For reception there is not service charge. If you do not do upsell you do not increase your salary.

Doyle Collection Response

3y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. It is so lovely to read about your heart warming experience. Knowing that we have been able to help with your learning and development is a sentiment that really makes me Proud. I am also really humbled to read how the flexible pattern of your work left a really positive impact with you. I wish you the very best with your studies, and your professional career. The Doyle Collection

2.0

Nov 22, 2022

Need better management and need onsite training.

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

- Incentives (Pension Plan) - Free Dry clean (Uniform) - Contests - Gain connections - Free staff food - Friendly co-workers - Diverse

Cons

- Horrible training [new staff tend to quit after 3 weeks - 2 months from stress] - Low staff for covers - Unnecessary pressure to staff - Unnecessary responsibility on things that the staff aren't trained for. - A lot of staff would be fired at random due to unnecessary reasons or pushed to quit because of more stress given to them without any compromise. - Parts of the Management when they communicate can sound very disrespectful, unmotivating and would sound like they are threatening at moments.

Doyle Collection Response

3y

Thank you so much for your feedback! We appreciate you taking the time to log in and leave us a review. I am grateful that you have identified some of the great benefits available being part of The Doyle Collection. From a training perspective, this is close to my heart, as it is something my team and I work tirelessly on. Every team member can expect to receive a full on boarding, which includes skills and service training. In addition to this, we have a full suite of Company training designed to provide new team members with technical, cultural and service related knowledge and skills. Learning and Development is a permanent fixture of The Doyle Collection's offering throughout different parts of our team's careers, and it saddens me that this wasn't your experience at this time. The Doyle Collection.

Viewing 118 - 120 of 227 Reviews

Jobs at Doyle Collection

Bar Busser (part time)

Cocktail Server (part time)

Director of Food and Beverage