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      DrFirst

      Engaged Employer

      DrFirst reviews

      4.0

      74% would recommend to a friend

      (286 total reviews)
      avatar

      G. Cameron Deemer and Lazier Kornwasser

      93% approve of CEO

      73% positive business outlook

      Ratings by demographic groups

      DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

      Reviews by job title

      286 reviews
      2.0
      Aug 31, 2019

      Hard work and low pay; Opportunity depending on your caste

      Engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      You will have to learn a lot in a short period of time. Company is poorly managed and constantly short staffed. Consequently you almost always have to be in fire fighter mode and face mission impossible. You often have to work beyond your pay grade in a hostile environment if you truly wants to get things done. Unless you are a good pretender of course who seem to be the ones getting promoted in this company anyway. If you are a good honest hard worker who truly delivers but is not good at pretending or sucking up to the boss, this place probably does not work for you in the long run. But the hostility and challenging environment will force you to learn, otherwise you would sink to the abyss.

      Cons

      Company has a culture that is very hierarchical. The emperor may not be wearing any clothes, but you will be on the chopping board if you dare mentioning it. Consequently managers push workers extremely hard as the pressure bears down on everybody from the top. People only get promoted if they have similar background to the owners or are perceived to have external connections potentially benefiting the company. They hire a lot of young people from mainland China. But they go through a revolving door every few years. High turn over means lower cost for management. As you become senior, you command a higher salary which is not well received by management. Most of these folks never get anywhere in the company despite incredible work ethic and talent. They do not belong in the inner circle of management. Interestingly, a lot of very talented people from the DC metro were recruited by the company each year even though most of them were never retained. Only exception were people from India. Although many of them were non performers, most of them really stick together and cover up each other. Via smooth talking, light promises and sucking up to the boss, they are a very successful group in this company including the offshore team. If you could belong in this group, it might as well work out for you.

      avatar
      DrFirst Response
      6y
      Thank you for taking the time to share your review. We are glad to have comp time at DrFirst which offsets any overtime worked for employees. With our open-door policy, this and any other concerns, is something any employee can discuss with their manager or the HR team. Should you have any additional feedback, we welcome you to send us an email to feedback@drfirst.com
      1.0
      Aug 4, 2016

      There's a reason these guys are always hiring

      Inside sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good product. Casual Friday's. That's it

      Cons

      High turnover for inside sales. High goals. Long sales cycle. If DR First actually cared about their employee and pay checks they would not have such a high turn over. It's a revolving door. It's really too bad as the churn and burn with Sales continues. HR offers a gift card after training for employees to write a positive review. There's one on here from a couple years ago that has so much fluff it's laughable

      avatar
      DrFirst Response
      9y
      Thank you for your feedback and review. As we grew rapidly in size, we have faced some growing pains and challenges, but we are on the right path now to building an amazing culture and the best people. As any company grows, they have to make some tough decisions at times, but we are always thinking about what is best for our staff so that we can continue to thrive. We hope you find success in your future career.
      1.0
      Mar 27, 2016

      There are better places to work and grow your career than here

      Tier i tech support
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Causal Fridays but that's about it

      Cons

      - No real career growth, especially in the Technical Support department - No sense of senior management caring for employees. They say that they value everyone, but only when you're useful to them and they have no problem cutting you when it's convenient to them

      avatar
      DrFirst Response
      9y
      Thank you for taking the time to give us your feedback. We are sorry that your experience at DrFirst did not match our intention of being somewhere you would have a meaningful career. It is our goal that every member of our team feels that they are making an impact, and that they are growing and developing into together with us. We try to balance the excitement of working at a start-up like environment without the financial risks. We always evaluate the feedback we get, whether from current or former staff, and address all the areas we missed in delivering a great experience. Our culture is driven to seek opportunities to be better today than yesterday, and although we don’t always get it right, our intention is for each person to feel appreciated as a contributor to achieving our goals. Although we do have an open door policy, it seems that we missed the mark here and were unable to address your concerns in a timely manner to salvage the relationship. We assure you that it is not the way we wanted things to end. Thanks for your advice both here, and during your exit interview. Our culture team evaluates all our feedback and makes recommendations for solutions to help us make DrFirst a better place for our valued staff. Best of luck in your future endeavors
      Viewing 37 - 39 of 286 Reviews
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      ReviewsDrFirst reviews

      Glassdoor has 313 DrFirst reviews submitted anonymously by DrFirst employees. Read employee reviews and ratings on Glassdoor to decide if DrFirst is right for you.