Does DrFirst pay their employees well?

According to anonymously submitted Glassdoor reviews, DrFirst employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at DrFirst. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at DrFirst?

74% of DrFirst employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated DrFirst 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at DrFirst?

Software Engineer (18) , Tier 1 Technical Support (9) , Analyst (6) , Sales (6) , Director (5) , Inside Sales (5) , Senior Software Engineer (4) , (3) , Data Scientist (3) , Engineer (3) , Integration Engineer (3) , Intern (3) , Operations (3) , Prior Authorization Specialist (3) , Project Manager (3)

What are the pros of working at DrFirst according to real employee reviews?

"Great people and friends." ((in 32 reviews)); "DrFirst has a great culture and has become a second family to me!" ((in 24 reviews)); "Holiday perks and decent benefits" ((in 15 reviews)); "DrFirst and its employees are certainly DDS but even more than that it has been C&L – caring and loyal and it all starts with each and every employee." ((in 12 reviews)); "the company provided good Pay" ((in 9 reviews))

What are the cons of working at DrFirst according to real employee reviews?

"Management is poor and is not appreciative" ((in 18 reviews)); "Crazy leadership but passionate about their work." ((in 10 reviews)); "lots of nepotism, conflicts of interest everywhere, work" ((in 9 reviews)); "The upper management, a whole lot of bureaucracy and some departments are being run by people who have no business running them" ((in 5 reviews)); "no growth opportunities" ((in 4 reviews))

What are employees saying about DrFirst layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about DrFirst layoffs and their outlook for job security at DrFirst in 2026.

What are the top reviewed DrFirst locations?

Rockville , Mesa , Germantown , Phoenix , New York , Chandler , Louisville , Indianapolis , Gaithersburg , Ashburn , Washington , Raleigh , Willis , Columbus , Los Angeles , Seattle , Philadelphia , Bethesda , Chevy Chase , Frederick , Winter Haven , Tampa , McLean , Maryland City

DrFirst reviews

4.0

74% would recommend to a friend

(286 total reviews)

G. Cameron Deemer and Lazier Kornwasser

93% approve of CEO

73% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

DrFirst has an employee rating of 4.0 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DrFirst employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.7 stars).

Reviews by job title

286 reviews

2.0

Jan 15, 2021

Toxic Atmosphere. Horrible Leadership

Enterprise sales

Recommend

CEO approval

Business Outlook

Pros

Pay. But trust me it’s not worth the stress

Cons

Management, Internal calls all day long. Let’s have a call to discuss the call. Micromanaged with an iron fist as another reviewer mentioned. People on my team literally cried on calls. Very negative atmosphere.

DrFirst Response

5y

Thank you for taking the time to share your feedback. We hope you take advantage of our open door policy to discuss this further with your leaders or HR team. We take constructive dissent seriously and truly want to hear what our team members have to say. You can also email us at feedback@drfirst.com

1.0

Sep 20, 2019

Run as far as fast as you can if you are an Engineer

Software engineer

Recommend

CEO approval

Business Outlook

Pros

There are no pros really.

Cons

1) Nepotism is rules the roost. 2) Incompetent and incapable people at executive and management levels across the board because of the first bullet point. 3) Deceitful and dishonest HR department. 4) New CTO Zilong Tang is the most incompetent CTO ever however he feels that he's the smartest person to have walked on planet earth. Developers can't ask questions to him about his designs or vision. 5) CEO, James Chen surrounds himself with sycophants who just say yes to whatever he says however improbable it is. All these sycophants do is make a fool out of him and never tell him what is really going on in technology department.

DrFirst Response

6y

Thank you for your time being a part of the DrFirst team and for sharing your perspective. We welcome and appreciate constructive feedback, and we always encourage our staff to help us be better today than yesterday- especially while they are still with us. Change management does take time and can have its challenges. We recognize that unfortunately not everyone will agree with the improvements we are striving to make, and they may seek to find a seat on another bus. We hope you find success in your future endeavors. Our record-breaking year-over-year growth over the last 20 years, improved customer satisfaction, and award-winning technology are all a result of our passion towards creating innovative solutions in healthcare. We are proud of our team, at every level of the organization, that is dedicated to making a difference. If you have any additional feedback please contact us directly at feedback@drfirst.com

1.0

Nov 4, 2018

Too many products not enough support.

Operations

Recommend

CEO approval

Business Outlook

Pros

Operations department had great upper management. Great people and friends.

Cons

Room for advancement is limited. CEO is fading away but comes back to driver quarterly speeches about how “blessed” he is to have everyone. But in reality he sets unrealistic goals that will never be met. The company is losing money and cutting the fish from the toes up.

DrFirst Response

7y

Thank you for taking the time to share your review. We are constantly working to be better today than yesterday and feedback helps us achieve this. We wish you the best in your future endeavors.

Viewing 46 - 48 of 286 Reviews

Jobs at DrFirst

Cybersecurity Engineer

Sr. Cybersecurity Engineer

Director, Support Delivery

DrFirst

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Toxic Atmosphere. Horrible Leadership

Run as far as fast as you can if you are an Engineer

Too many products not enough support.

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