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DraftKings

Engaged Employer

DraftKings reviews

3.8

70% would recommend to a friend

(897 total reviews)
avatar

Jason Robins

77% approve of CEO

59% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.7

Compensation and benefits

3.5

Career opportunities

3.2

Senior management

DraftKings has an employee rating of 3.8 out of 5 stars, based on 897 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DraftKings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Reviews by job title

897 reviews
4.0
Jun 1, 2022

not too bad

Customer service representative
Recommend
CEO approval
Business Outlook

Pros

managers are flexible and understanding, worked remote, benefits, doordash credit, easy access to finding out how to do certain processes and everyone is friendly.

Cons

too many zoom calls, third party agents not really doing the job correctly, ticket stealing, pay. Not too crazy about hours picked for me.

4.0
May 26, 2022

Pretty good job

Customer experience associate
Recommend
CEO approval
Business Outlook

Pros

The unlimited pto is great but you do have to be careful about overusing it.

Cons

The cons are that the training wasn't great.There was a lot of things unaswered, that you basically had to learn on the job. Also, sometimes it takes a while to get an answer back,when you have a question about a ticket.

Viewing 580 - 582 of 897 Reviews
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Glassdoor has 1,000 DraftKings reviews submitted anonymously by DraftKings employees. Read employee reviews and ratings on Glassdoor to decide if DraftKings is right for you.