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      DraftKings

      Engaged Employer

      DraftKings reviews

      3.8

      71% would recommend to a friend

      (895 total reviews)
      avatar

      Jason Robins

      79% approve of CEO

      61% positive business outlook

      Ratings by category

      4.1

      Diversity & inclusion

      3.8

      Work/Life balance

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.5

      Career opportunities

      3.3

      Senior management

      DraftKings has an employee rating of 3.8 out of 5 stars, based on 895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The DraftKings employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      895 reviews
      5.0
      Apr 19, 2021

      Current Employee

      Cx associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working at DK has been great. I’ve only worked from home so I can’t really speak to an office experience but given the current circumstances it’s been a great entry level experience. Company seems to be growing at a rapid pace which is exciting to see. DK is the perfect combination of tech and sports.

      Cons

      -Unfortunate reality of the CX role is you work every weekend, which is understandable due to these being some of our busiest days. - Can get repetitive, often times there will be issues you aren’t able to resolve without having to get in contact with another team. These other teams aren’t as staffed as CX and become easily backed up. - Job training has been less than ideal, should note though it’s all been remote.

      avatar
      DraftKings Response
      5y
      Thank you for your time spent with DraftKings ensuring our passionate customers have the best experience possible using our award-winning products. Starting a new job remotely is not easy, so we appreciate you choosing DraftKings to begin your career. Your feedback has been shared with our CX leaders. However, we hope you feel comfortable providing them and your HR Business Partner with recommendations for improving remote CX training. This ensures we're adapting to the times while setting new teammates up for success. Thank you again for your review. Jason
      5.0
      Apr 14, 2021

      Great Environment even though we are work from home

      Data coordinator
      Recommend
      CEO approval
      Business Outlook

      Pros

      everyone is very flexible great entry level role to get your foot in the door easy job and enjoyable if you like sports, specifically e-sports

      Cons

      repetitive can get boring but compared to most part time jobs it really is as good as you can ask for

      avatar
      DraftKings Response
      5y
      Thanks for your review, and please reach out if you feel as you are not being challenged. As we expand our products into new states, we’ll be met with new hurdles. We appreciate your contributions but don’t hesitate to let us know how we can improve your DraftKings experience. Jason
      1.0
      Apr 13, 2021

      CX

      Cx experience representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The free holiday gifts given to us

      Cons

      There are too many CX reps to us

      Viewing 712 - 714 of 895 Reviews
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      ReviewsDraftKings reviews

      Glassdoor has 998 DraftKings reviews submitted anonymously by DraftKings employees. Read employee reviews and ratings on Glassdoor to decide if DraftKings is right for you.