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      Duke Energy

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      Duke Energy reviews

      3.9

      67% would recommend to a friend

      (2,073 total reviews)
      avatar

      Lynn J. Good

      73% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      Duke Energy has an employee rating of 3.9 out of 5 stars, based on 2,073 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

      Reviews by job title

      2K reviews
      4.0
      Feb 17, 2016

      Good Company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Challenging place to work. Constant change.

      Cons

      Can be a very bureaucratic company

      1.0
      Feb 14, 2016

      Relay Technician

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good safety awareness. Steady job for someone looking for a lifetime company. As the largest utility in the country they have plenty of jobs.

      Cons

      Pays below industry standard. Dictatorship. Unwilling to listen to new ideas. The people scheduling your work don't have a clue what you do.

      3.0
      Feb 13, 2016

      The bad outweighs the good

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Unlimited overtime and sales commission. This company would pay $10 per person you setup on load control for resident's heating and cooling systems. Also you could get 80 hours of PTO and 80 hours of sick time upfront. They would also contribute $500 a year to your healthcare spending card.

      Cons

      The managers at the call center on Rush St in Raleigh are highly unprofessional and immature. So much gossip and hypocrisy there it was very much like high school. I heard a team lead hang up on several customers. Also, the call volume is extremely high. I'm talking 80-200 calls in queue all day long. Keep in mind this is the largest utility company in the nation. My average phone call was 5 minutes and I would take 100+ calls a day all while adhering to rules to abide by while on the call. Calls are scored. Only accept this job if you absolutely have to. If you like your sanity steer clear. The $$ may be appealing but it's not worth it at all.

      Viewing 1765 - 1767 of 2,073 Reviews
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      ReviewsDuke Energy reviews

      Glassdoor has 2,636 Duke Energy reviews submitted anonymously by Duke Energy employees. Read employee reviews and ratings on Glassdoor to decide if Duke Energy is right for you.