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Duke Energy

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Duke Energy reviews

3.9

68% would recommend to a friend

(2,076 total reviews)
avatar

Lynn J. Good

72% approve of CEO

70% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.8

Culture & values

3.8

Compensation and benefits

3.8

Career opportunities

3.7

Work/Life balance

3.4

Senior management

Duke Energy has an employee rating of 3.9 out of 5 stars, based on 2,076 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Energy employee rating is in line with the average (within 1 standard deviation) for employers within the Energy, Mining & Utilities industry (3.7 stars).

Ratings by demographic groups

Reviews by job title

2K reviews
5.0
Jul 26, 2024

Awesome Part Time Employment

Customer service associate
Recommend
CEO approval
Business Outlook

Pros

I loved working with some of the elderly customers and the first manager I had was very hands on. Jasmine Cannady was one of the best managers I’ve ever had! The schedule is extremely flexible as well. There aren’t a ton a systems needed to assist customers as everything is pretty much integrated into one. Sad I had to leave after I had a baby. I would have still been employed there if it wasn’t for that.

Cons

It is super repetitive and there are a lot of calls where de-escalation skills are extremely necessary.

Viewing 283 - 285 of 2,076 Reviews
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ReviewsDuke Energy reviews

Glassdoor has 2,640 Duke Energy reviews submitted anonymously by Duke Energy employees. Read employee reviews and ratings on Glassdoor to decide if Duke Energy is right for you.