Duke Health reviews

IT leadership is the worse. They have no plan and punish staff for their failures. Staff has no voice and there is no communication from management to staff. Most of the IT leadership lack technical knowledge and skills. They commit to deliver solutions that are not feasible. They leave it to staff to communicate that the solution is not feasible to the client. The client gets mad at the staff and then refuse to work with staff. Projects are delayed or cancelled by client. Staff turn over is very high. Leadership believes they can hire someone off the street to do the work. Some positions have been vacant for a year or more and the work is pushed to the current staff leading to burn out. Leadership lacks moral and ethical values. They will lie and do unethical things to protect their jobs. If you confront them when they lie you are labeled as a trouble maker and will be written up and fired for some bogus allegation. One department has had a 60 percent turnover in staff in just one year due to two new directors that were hired. Senior leadership ignores this problem and blames the poor work culture on the staff. You sit in work culture meetings and make suggestions that are ignored. Eventually you lie on the work culture surveys so that you don't have to attend these meetings and get beaten up. Human Resources is useless they pit the employee against management. They try to play both sides. They are the first to sell out the managers and offer no support to staff. Due to the poor service DHTS provides many of the departments hire their own technical staff. These positions are good and great places to work.

Bullying is absolutely tolerated, it is shameful but nobody cares. The pay for nurses is deplorable, especially since Duke Hospital's President is a nurse. The hospital is cheap, and instead of cutting corners somewhere where it makes sense (such as overpaid hospital administrators), they cut nurses' hours. The nurse assignments are often very unsafe as the hospital forces nurses to take on more and more patients of higher acuity just to save a few bucks by not bringing more nurses in to work and/or sending some home when it is unnecessary and unsafe.