Duke Health reviews

3.5

60% would recommend to a friend

(2,316 total reviews)
avatar

David W. Zaas, MD, MBA

Not enough data to show CEO approval

47% positive business outlook

Duke Health has an employee rating of 3.5 out of 5 stars, based on 2,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Duke Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.5 stars).

Reviews by job title

2K reviews
1.0
Jul 24, 2010
Recommend
CEO approval
Business Outlook

Pros

Imediate co-workers are great to work with and we all band together for the most part to get things done, first level management is strong.

Cons

The number one con in my opionion is the level of incompetence at the director level and obove. they have absolutly no stong IT backround and do not trust or value thier technical staff at all. I believe this will be the down fall of DHTS as we know it today.

1.0
May 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. 403B is unbeatable.

Cons

Lack of growth opportunities. New C-Suite is an abomination and wildly misaligned with their skill sets Intense lack of leadership compassion Lack of operational ownership for decision making Leadership by committee... and not by a competent committee that is empowered to actually make decisions... so decisions never get made. Unreasonable expectations for people to respond quickly outside normal working hours or while on vacation. No work life balance No one owns the bad decisions and instead goes round and round in circles until projects either die in the water or they are funded out of frustration. Things have gotten worse with new leadership in the C-suite. Very contradictory leadership who is trying to fix "culture" with the left hand while simultaneously firing key leadership and overworking their staff with the right.

1.0
Jul 5, 2022

Very toxic environment

Recommend
CEO approval
Business Outlook

Pros

DHTS is divided into a few teams: Core Operations, Engineering, Automation, and Cloud. I have worked on the Core Operations and Engineering teams. Core Operations was overall good. Engineering was a nightmare. Core Operations: Decent management and good work-life balance. Engineering Team: None. At one point DHTS had great benefits but they removed their benefits over time.

Cons

My critique here is directed towards the Engineering team. These are Level 2 and 3 Network Engineers who are responsible for network design, configuration, and management. Work Life Balance: Forget about it. You are expected to work during the day, after hours, at night, and remain available for weekends. They are too cheap to invest in Level 1 Support to work on-site, so they send their Tier 2 and Tier 3 Engineers to work on-site. That's right. You have a CCIE? Great, you're still going onsite to replace a cable at 1:00 am. Made plans for the weekend? Cancel that, you need to go swap an AP. Tryna go to sleep at 11:00 PM? Nope, a router went down, and you're working til 3:00 AM and still with the expectation to work again at 8:00 am. Room For Growth: There is no room for growth. They will lead you on with hope of advancements, and recommend you gain new skills and pursue advanced certifications. Next thing you know, they're just throwing more work at you with no promotion or raise. You will remain on the same level/pay but with far more work. Salary: Here's the funny part. I thought I had a low salary, at 75K. Before leaving, my coworkers disclosed their salaries. They were all in the 60K range, and they had been working for years longer than me. They will spend millions of dollars on network equipment, but underpay the heck out of their employees. Management Style: You will be extremely micromanaged. Every task you work on has a timer that gets activated when you click on it. At the end of day your timers are expected to sum up to 8 hours or higher. If not, they will be on your case about it. The manager is an absolute narcissist. He will ask you questions, answer his own questions, and then determine the plan of action for you. If you dare to have an opinion, he will make sure to assert his dominance. He will do so by raising his voice, micromanaging, and assigning you tasks that are very tedious. This is how he keeps his team under control. Culture: Toxic. Team: Coworkers were great, easy to work with, and very reliable.

Viewing 19 - 21 of 2,316 Reviews

Glassdoor has 2,421 Duke Health reviews submitted anonymously by Duke Health employees. Read employee reviews and ratings on Glassdoor to decide if Duke Health is right for you.