EAB reviews

3.5

63% would recommend to a friend

(731 total reviews)
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David L. Felsenthal

80% approve of CEO

48% positive business outlook

EAB has an employee rating of 3.5 out of 5 stars, based on 731 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EAB employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

731 reviews
1.0
Oct 23, 2019
Recommend
CEO approval
Business Outlook

Pros

The technology and enrollment services teams are experiencing serious growth and investment. They aren't perfect jobs, but they face the same challenges similar organizations do. Research is another story.

Cons

If you are applying to a position in research, please reconsider. 1. The position you are applying for, especially at entry level is probably not what you think it is. EAB research largely consists of managing a senior leader's calendar and scheduling phone calls for your team lead to try and sell memberships or prevent members from leaving, usually by making up research and services EAB does not have. This changes in the last 5 weeks of every research project, where team leads search google for interesting data sets or ideas, make up anonymized quotes, and skim popular business books for buzzwords to fill up 100s of powerpoint slides that you will draw. 2. You will not get promoted. Research leadership is run by a cluster of upsettingly close friends who write each other's performance reviews to pump up their bonuses. As a result, senior leadership will take credit for everything, steal ideas from more junior team members, and pretend to have supported innovative concepts even after publicly bullying the employees that suggested the idea in the first place. 3. The culture will not protect you. If you have a work visa and the regulations change they will not support you. If your manager harasses you EAB's "advocates for women in leadership" will force you out. If you don't look right or sound right you will get performance reviews that look nothing like reality. Avoid HR entirely, it is a clean up crew for the managing directors. 4. You aren't actually helping education. The business model demands that prospective members remain terrified of fabricated demographic crises, or blinded by over-hyped science fiction solutions to existing challenges. It is why so many of the current research projects are focused on hypothetical high-tech futures or rebuilding higher education from scratch (mind you almost nothing they profile is ever more than a year out of beta, if it exists at all). EAB also loves to sell higher education culture solutions from "cool private sector companies." Taking a tour of Zappos, and cutting your ties in half will not properly calibrate your new RCM budget model. 5. The experience won't be helpful. You never really get growth opportunities which makes it difficult to move into a better job post EAB. Most other employers, even in education and the greater DC area, have no idea what EAB does and will struggle to match you to appropriate roles in the hiring process. EAB also needs to make sure that its members think that they still have expertise in every topic they cover, even if those experts have left the company. Should you do good, useful work on a high-demand topic, once you leave you will find your name removed from your work, occasionally replaced with new names who have no connection to the project at all.

5.0
Oct 4, 2019

Such a wonderful place to work!

Recommend
CEO approval
Business Outlook

Pros

I had the best time working in the Engineering department. It was my first job and EAB really helped shape my career and I learnt a lot. Plus, the managers and other engineers here are so nice and approachable and the management is keen on making sure the products are developed using cutting edge technology.

Cons

There were some periods of time where I had no work and that wasn't great. The company's HR and immigration department need to be more responsive to the employees they sponsor. It's a huge pain to get a hold of them.

3.0
Sep 25, 2019
Recommend
CEO approval
Business Outlook

Pros

The work can be extremely valuable to colleges if they have the internal resources to implement it correctly. Friendly environment. Generous PTO/WFH policy Drive to be an innovator in the market "Soft" benefits such as coffee/HHs

Cons

Operational resources, net staffing, and comp have not grown keep up with the pace of business demands. The firm is feeling it in increased turnover and dissatisfaction over workload/comp balance. This is a harsh reality of being owned by private equity, that margins will always take preference over taking the proper care of the engine that makes the car go.

Viewing 577 - 579 of 731 Reviews

Glassdoor has 760 EAB reviews submitted anonymously by EAB employees. Read employee reviews and ratings on Glassdoor to decide if EAB is right for you.