Does ESL Federal Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, ESL Federal Credit Union employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at ESL Federal Credit Union. This rating has decreased by 16% over the last 12 months.

How satisfied are employees working at ESL Federal Credit Union?

51% of ESL Federal Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ESL Federal Credit Union 2.9 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at ESL Federal Credit Union?

Teller (10) , Bank Teller (9) , Manager (7) , Relationship Banker (7) , Back Office (5) , Member Service Representative (4) , Teller II (4) , Intern (3) , Student Teller (3) , Teller I (3) , Collections (2) , Information Technology (2) , Management (2) , Senior Teller (2) , Telebanker (2)

What are the pros of working at ESL Federal Credit Union according to real employee reviews?

"Everything is awesome!!! Benefits are great!! You're not just s number..." ((in 16 reviews)); "Great core values and company" ((in 6 reviews)); "Great company and environment and a culture thats focused on community." ((in 6 reviews)); "friendly work environment and some co" ((in 5 reviews)); "Ethical, friendly, cares about employees, fantastic CEO" ((in 4 reviews))

What are the cons of working at ESL Federal Credit Union according to real employee reviews?

"The pay could be better." ((in 10 reviews)); "ESL has so many managers that its hard to figure out what they all do and why they are all paid so much." ((in 8 reviews)); "Poor management with minimal room for development." ((in 8 reviews)); "They say they want to empower employees to make decisions, but senior management is always involved and often overturns the recommendations of staff." ((in 3 reviews))

What are employees saying about ESL Federal Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ESL Federal Credit Union layoffs and their outlook for job security at ESL Federal Credit Union in 2026.

What are the top reviewed ESL Federal Credit Union locations?

Rochester , Pittsford , Webster , Charlotte , Greensboro , Punta Gorda , Greece

ESL Federal Credit Union reviews

3.4

51% would recommend to a friend

(140 total reviews)

Faheem A. Masood

53% approve of CEO

41% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ESL Federal Credit Union has an employee rating of 3.4 out of 5 stars, based on 140 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ESL Federal Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

140 reviews

4.0

Oct 29, 2025

Good company

Paraplanner

Recommend

CEO approval

Business Outlook

Pros

Good company, lot of upside and opportunity throughout the organization

Cons

Would like a clear image of the direction of ESL wealth management, and they simply do not have that at this time, definitely a concern for advisors

ESL Federal Credit Union Response

7mo

Thank you for taking the time to share your experience. It’s important for us to hear from current and former employees to learn more about their own individual experiences in our commitment to make ESL a great workplace for everyone.

5.0

Aug 22, 2025

Ilove Ilove

Esl teacher

Recommend

CEO approval

Business Outlook

Pros

Kind employee, very understanding and professional

Cons

too nice. doesnt know how to say no

1.0

Jul 31, 2025

Toxic Culture & Poor Management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits were decent and met my needs

Cons

Toxic Culture, poor compensation, favoritism, no HR support, and no work life balance

Viewing 7 - 9 of 140 Reviews

Jobs at ESL Federal Credit Union

Teller (Multi-site) Newark & Phelps Branches

Employee Communications Business Partner

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