EXL Service reviews

3.5

60% would recommend to a friend

(8,144 total reviews)
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Rohit Kapoor

77% approve of CEO

60% positive business outlook

EXL Service has an employee rating of 3.5 out of 5 stars, based on 8,144 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EXL Service employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

8K reviews
5.0
Apr 8, 2026

Good Experience

Recommend
CEO approval
Business Outlook

Pros

Good experience with big clients

Cons

Hikes arent that great !

5.0
Mar 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, work from home, good benefits, great direct managers

Cons

sometimes upper management focuses on the wrong things and does not listen to employee concerns/complaints

Viewing 1 - 3 of 8,144 Reviews

Glassdoor has 8,377 EXL Service reviews submitted anonymously by EXL Service employees. Read employee reviews and ratings on Glassdoor to decide if EXL Service is right for you.