Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Sous Chef (11) , Bartender (10) , Qsr Associate (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 50 reviews)); "you have a lot of great coworkers" ((in 37 reviews)); "Good benefits for full time employees" ((in 37 reviews)); "Great team and brand integrity." ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 33 reviews)); "Long hours and often understaffed." ((in 29 reviews)); "Bad communication" ((in 14 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 12 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(756 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 756 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

756 reviews

3.0

Aug 6, 2016

It's an okay place to work.

Server

Recommend

CEO approval

Business Outlook

Pros

It's a good place to learn about Italian food and wine. Easy comfterble on uniform policy.

Cons

Your donkey kissing abilities must be impeccable.

Eataly Response

Thank you for your kind works about our management team! Eataly's success is directly linked to the positive interactions between our team and our guests. Our goal is to have our customers for a lifetime. The easiest means to that end is to offer the best food and drink, as well as the best environment in which to discover and expand their tastes.

3.0

Jun 18, 2016

Host

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Working in fast paced restaurant, learned to deal with all types of people. Co-workers feel like your second family.

Cons

Tourist Trap Place is to confusing or many customers Pay is very low for New York City Very high turnover.. especially mangers

1.0

Jun 15, 2016

Cashier

Recommend

CEO approval

Business Outlook

Pros

Great Food and Culture. Love Italian culture.

Cons

NO ROOM FOR GROWTH FOR PART TIMERS

Viewing 511 - 513 of 756 Reviews

Jobs at Eataly

Master Data Associate - Eataly Corporate

Information Technology Specialist- Eataly Boston and Eataly Dallas

Payroll Analyst - Eataly Corporate

Inventory Control Specialist

Bar & Cafe Store Manager - Eataly Caffè Hudson Yards

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It's an okay place to work.

Host

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