Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"Great people to work with." ((in 50 reviews)); "You are well paid and the benefits are great" ((in 42 reviews)); "you have a lot of great coworkers" ((in 35 reviews)); "Good team, lots of employees at one time." ((in 14 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 32 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "The upper management at Eataly Toronto treats staff as disposable, and allows for their best staff to come and go like a revolving door." ((in 17 reviews)); "Bad communication" ((in 14 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by demographic groups

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Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

754 reviews

1.0

Jun 6, 2014

Short-sighted, unskilled management

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The best reason to work here is that other people want to come visit the store, so your friends and family will pay you some visits.

Cons

-out of touch management -company run without any strategy- to decide what to do they go based on what they "feel" rather than any research -horrible company atmosphere- people crying daily -everyone knows most people want to leave their jobs -management gets around 30k salaries and spend their entire lives at the store -defensive GMs -basically kept running because a rich man owns the company. this branch makes no money.

1.0

Jul 13, 2025

Nightmare

Server

Recommend

CEO approval

Business Outlook

Pros

There were no pros to working here.

Cons

Mismanagement Tip Pool Scheduling Lack of Communication Rushed Training

2.0

Dec 19, 2024

Good then bad

Floor manager

Recommend

CEO approval

Business Outlook

Pros

Initially, great benefits until another company bought it out.

Cons

If you are not Italian, you WILL NOT be promoted beyond a certain point, you will NEVER be considered for a position above floor management if you aren't

Viewing 52 - 54 of 754 Reviews

Jobs at Eataly

Beverage Stocker - Eataly Downtown

Restaurant Server (Part-Time) - Eataly Chicago

Restaurant Host- Eataly King Of Prussia

Eataly

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Short-sighted, unskilled management

Nightmare

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