Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews
1.0
Jul 30, 2020
Recommend
CEO approval
Business Outlook

Pros

Standard benefit package you pay for.

Cons

In every level of management nepotism and manipulation was the name of the game. Staff was constantly misled about workers rights, tax information, wage information and shift information by HR and management. Many staff complained about racism in the work place. Staff were mistreated based on their race by kitchen managers. Paychecks were continually incorrect for certain staff as if intentionally. If your not awake you'll get burned! The overall environment was negative, toxic, and very unforgiving. The pandemic provided Eataly an opportunity to downsize (let's be honest, get rid of) the staff they no longer "needed." "Layoffs weren't' permanent and were temporary," was stipulated to most staff. Upper management and HR gave staff a false sense of hope about their futures with Eataly. Some honesty and transparency would have been the ethical thing to do. Working at Eataly was like joining a race to the bottom.

3.0
Jul 29, 2020
Recommend
CEO approval
Business Outlook

Pros

Great co-workers, benefits, employee discount on delicious food

Cons

Stated mission and reality don't match, huge gap in treatment of customers and employees, inconsistent management--some truly great, some pretty incompetent. Lack of vision from leadership.

1.0
Jul 7, 2020

No Structure

Recommend
CEO approval
Business Outlook

Pros

Learning about Italian food and wine

Cons

No structure, long hours, bad leadership

Viewing 544 - 546 of 755 Reviews

Glassdoor has 991 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.