Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 46 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Very low tips + low pay" ((in 35 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 32 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "Bad communication" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

755 reviews

4.0

Jan 31, 2020

Great place to work, chill

Commercial parts specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, flexible with schedule, free food from EDR, PTO, paid hour break

Cons

Micromanagement, very anal about OT(can't work over 8 hours), receives no tips even though we're required to work a lot of big events in-store that does accept tips

1.0

Jan 23, 2020

Eataly is the McDonald's of Italian culture

Bartender

Recommend

CEO approval

Business Outlook

Pros

the dirty staff room is pretty big.

Cons

got fired at my three month review because I didn't "fit the culture" they were trying to promote. total garbage reason.

1.0

Jan 18, 2020

Toxic work environment

Retail sales associate

Recommend

CEO approval

Business Outlook

Pros

Time go by quickly because your so busy

Cons

The managers on the floor treat employees like slaves , you can’t even take a bathroom break without a scolding . Brutal work conditions . Physically demanding long hours , no sense of community . Unpaid lunch breaks where you are meant to have a family meal . Rarely see food in lunch room and when you do it’s the stuff they want to throw out . Surprised I didn’t get food poisoning

Viewing 556 - 558 of 755 Reviews

Jobs at Eataly

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Beverage Stocker - Eataly Downtown

Server - Eataly Flatiron

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Great place to work, chill

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