Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 48 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Good work environment and" ((in 11 reviews)); "Friendly Staff, In" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "Very low tips + low pay" ((in 35 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (755 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

1.0

Dec 9, 2023

Giant faceless corporation like McDonald's or Tim Hortons

Sous chef

Recommend

CEO approval

Business Outlook

Pros

As a line cook; tipout 300% higher than average (must suck to be a server)

Cons

Literally every aspect of the operation, most especially the hilarious amount of senior management who do Literally nothing, seriously, they could go on permanent vacation and it would not impact the business in anyway, they don't know anything about the business's they are supposed to be responsible for.

3.0

Jul 17, 2023

Toxic environment

Qsr sales associate

Recommend

CEO approval

Business Outlook

Pros

Able to make a decent money if full time (including tips). 20% of discount storewide. Easy shift swapping on the app. Peers are kind and hard working.

Cons

High turnover rate. Not the worst place on earth but there's a lot to improve. The manager knows nothing about operational and don't understand staff needs. Super busy environment all the time. Rude customers. People from the office lacks respect and humility when they come to purchase something. To keep good mental health while working you have to ignore all those facts everyday and just keeping doing your job. That’s unfortunate.

1.0

Mar 26, 2023

Toxic low-pay environment

Kitchen staff

Recommend

CEO approval

Business Outlook

Pros

Actually none, people work here only to pay rent/mortgage

Cons

Title says all. Colleagues are toxic, pay was low, no over-time, really disorganized and understaffed shifts. Dirty kitchens, fake HACCP procedures, and so on.

Viewing 568 - 570 of 755 Reviews

Jobs at Eataly

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Giant faceless corporation like McDonald's or Tim Hortons

Toxic environment

Toxic low-pay environment

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