Eataly reviews

2.9

30% would recommend to a friend

(754 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Eataly has an employee rating of 2.9 out of 5 stars, based on 754 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

754 reviews
1.0
Oct 25, 2019

Sinking Ship

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefits are good. Although that is only for the person working there. They do not discount having a dependent or spouse

Cons

Eataly has been going downhill for quite some time. I personally should have jumped ship a while back. They will make it very factual that you are expendable. If you’re reading this and thinking about applying please trust me it’s not worth your time. It is absolute chaos in the way it is run and management is clueless. I have vast experience and expertise of the restaurant industry and this place is the worst by far.

1.0
Aug 10, 2019
Recommend
CEO approval
Business Outlook

Pros

the food is pretty good. a good name to put on ones resume on the way to another better job.

Cons

low wages all across the board. no job security. benefits and salaries to store employees are substantially inferior to corporate employees. preferential treatment to Italian employees. minimal promotion of females to key positions. highly stressful work environment .

3.0
Jun 21, 2019
Recommend
CEO approval
Business Outlook

Pros

Great Money, Moderate Hours, Hard working Servers, Cooks , Backwaiters.

Cons

Poor training for host; they are often young and don't know how to rotate tables well. Restaurant is often short staffed (especially at lunch) and then managers wonder why there are bad yelp reviews (Hint: Too few servers + huge/ unfairly portioned sections (thanks tip pool!!) + too few poorly trained managers = UNHAPPY GUEST). Restaurant is also often out of multiple beverages at a time as well as supplies. The family meal is decent but its truly a coin flip if its gonna be good or make you sick.

Viewing 13 - 15 of 754 Reviews

Glassdoor has 990 Eataly reviews submitted anonymously by Eataly employees. Read employee reviews and ratings on Glassdoor to decide if Eataly is right for you.