Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"The people are great." ((in 48 reviews)); "Good benefits for full time employees" ((in 36 reviews)); "you have a lot of great coworkers" ((in 32 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 10 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 35 reviews)); "Very low tips + low pay" ((in 34 reviews)); "Long hours and often understaffed." ((in 26 reviews)); "Bad communication" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (755 reviews)

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Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

3.0

May 27, 2024

Event Server

Event server

Recommend

CEO approval

Business Outlook

Pros

Small family-like team atmosphere, solid pay

Cons

little to no stability, frequent layoffs across all departments. no tips

5.0

May 27, 2024

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Good team, good management, good environment, good perks, opportunity to advance

Cons

Hours, industry, working with the general public, proximity to where I live

3.0

May 27, 2024

Chronically understaffed, no help when things got busy

Senior baker

Recommend

CEO approval

Business Outlook

Pros

Discounts, morning shift starts at 5am which was manageable, colleagues were generally friendly

Cons

We were making a lot of bread that went to waste. The place was falling to pieces: blocked drains and toilets, no water some days, leaks, mice infestations

Viewing 151 - 153 of 755 Reviews

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Event Server

Sales associate

Chronically understaffed, no help when things got busy

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