Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 48 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Good work environment and" ((in 11 reviews)); "Friendly Staff, In" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 97 reviews)); "Very low tips + low pay" ((in 35 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 33 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "No communication with the manager for weeks" ((in 16 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (755 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

755 reviews

5.0

Nov 12, 2022

Great benefits

Server/waiter

Recommend

CEO approval

Business Outlook

Pros

The health insurance is absolutely amazing even includes IVF treatment and worth it to buy the Gold plan

Cons

The tip pull sucks for somebody who makes $500/night and I end-up seeing $150-$200/night of that money

1.0

Nov 9, 2022

Liars, racists and sexists

Manager

Recommend

CEO approval

Business Outlook

Pros

Benefits package is nice, hourly is competitive.

Cons

They lie about their management decisions and gaslight people they either want to quit or will eventually fire for no good reason. HR hides a lot of racist and sexist comments towards minority groups, and if you're not truly Italian (ie. born there), they dismiss you like you're scum.

2.0

Sep 6, 2022

Poor pay with no option for overtime

Line cook

Recommend

CEO approval

Business Outlook

Pros

Great atmosphere and I learned quite a bit while working here.

Cons

They would only pay minimum wage for Line Cooks and would not offer overtime which made it impossible to make ends meet. Management also seemed to stick with their "favorites," and were very clicky.

Viewing 154 - 156 of 755 Reviews

Jobs at Eataly

Grocery Stocker - Eataly Downtown

Beverage Stocker - Eataly Downtown

Server - Eataly Flatiron

Eataly

Eataly reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great benefits

Liars, racists and sexists

Poor pay with no option for overtime

Jobs at Eataly

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