Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 46 reviews)); "You are well paid and the benefits are great" ((in 41 reviews)); "you have a lot of great coworkers" ((in 33 reviews)); "Friendly Staff, In" ((in 13 reviews)); "Good work environment and" ((in 11 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 95 reviews)); "Very low tips + low pay" ((in 35 reviews)); "why does Eataly Boston, on the whole, need as many managers as it presently has?" ((in 32 reviews)); "Long hours and often understaffed." ((in 27 reviews)); "Bad communication" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Reviews by job title

755 reviews

4.0

Jan 16, 2022

I enjoyed my time at Eataly

Host/hostess

Recommend

CEO approval

Business Outlook

Pros

I liked my coworkers and most of my managers. There were actual benefits offered if you stayed long enough too -- very unusual for restaurants.

Cons

The hours were long and you constantly had to be on your feet. Restaurant culture in general can be difficult.

5.0

Jan 6, 2022

Isaiah Romero

Server

Recommend

CEO approval

Business Outlook

Pros

agile, proficient, self starter, quick learner, and personable

Cons

perfectionist, over achiever, over thinker, asking for help, and too focused on details

3.0

Oct 18, 2021

great experience but low pay

Wine associate

Recommend

CEO approval

Business Outlook

Pros

the amount of Italian wine at your disposal is incredible. Staff was generally friendly. It is a special place to work!

Cons

the amount of work you must do is crazy with how little staff in the department. Inconsistent scheduling so that you are reliant on them as your only employer. So much wine moving from pallet to shelf to customer on top of the Italian knowledge you must have in order to function in the department. definitely under pay and over work their employees!

Viewing 175 - 177 of 755 Reviews

Jobs at Eataly

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I enjoyed my time at Eataly

Isaiah Romero

great experience but low pay

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