Does Eataly pay their employees well?

According to anonymously submitted Glassdoor reviews, Eataly employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at Eataly. This rating has decreased by 4% over the last 12 months.

How satisfied are employees working at Eataly?

30% of Eataly employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Eataly 2.6 out of 5 for work life balance, 2.7 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Eataly?

Server (50) , Sales Associate (37) , Barista (33) , Manager (25) , Server/Waiter (22) , Host (18) , Hostess (16) , Cashier (14) , Restaurant Manager (11) , Bartender (10) , Qsr Associate (10) , Sous Chef (10) , Cameriere di sala (9) , Floor Manager (9) , Line Cook (9)

What are the pros of working at Eataly according to real employee reviews?

"good people to work with and be around" ((in 48 reviews)); "Good benefits for full time employees" ((in 46 reviews)); "you have a lot of great coworkers" ((in 30 reviews)); "A great team, family atmosphere with the support you need to make it happen." ((in 15 reviews)); "Good work environment and" ((in 13 reviews))

What are the cons of working at Eataly according to real employee reviews?

"Poor management and lack of procedures" ((in 93 reviews)); "Very low tips + low pay" ((in 35 reviews)); "Some managers don’t eat at all during the day because of how much demand is needed in the departments." ((in 31 reviews)); "Long hours and often understaffed." ((in 28 reviews)); "Bad communication" ((in 15 reviews))

What are employees saying about Eataly layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Eataly layoffs and their outlook for job security at Eataly in 2026.

What are the top reviewed Eataly locations?

New York , Chicago , Boston , Los Angeles , Dallas , San Jose , Century City , Santa Clara , Las Vegas , Brooklyn , Aventura , San Francisco , Austin , Beverly Hills , Studio City , Palm Beach , SoHo , Flatiron Point

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Eataly

Eataly reviews

2.9

30% would recommend to a friend

(755 total reviews)

Andrea Cipolloni

26% approve of CEO

21% positive business outlook

Ratings by category

3.2

Diversity & inclusion

2.9

Compensation and benefits

2.7

Culture & values

2.6

Work/Life balance

2.6

Career opportunities

2.2

Senior management

Eataly has an employee rating of 2.9 out of 5 stars, based on 755 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Eataly employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Ratings by demographic groups

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Reviews by job title

755 reviews

4.0

Jan 31, 2020

Great place to work, chill

Commercial parts specialist

Recommend

CEO approval

Business Outlook

Pros

Good pay, flexible with schedule, free food from EDR, PTO, paid hour break

Cons

Micromanagement, very anal about OT(can't work over 8 hours), receives no tips even though we're required to work a lot of big events in-store that does accept tips

5.0

Nov 20, 2019

Great Place to WORK!!!! PS I'm NOT Italian !!

Manager

Recommend

CEO approval

Business Outlook

Pros

GM & AGM reward hard work with promoting from within. You'll see a host become a managers or server grow into a manager role. They also create individual development plans for each manager and have one on ones weekly.

Cons

Wish we had free coffee!

5.0

Oct 19, 2019

Really enjoy my job

Manager

Recommend

CEO approval

Business Outlook

Pros

A growing company means a lot of opportunities to build a career if you want it. Be ready to put in the time but it is worth it. A great team, family atmosphere with the support you need to make it happen. Solid benefits including bonus for all employees. Food is incredible!

Cons

Nothing that I can think of

Viewing 193 - 195 of 755 Reviews

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Server - Eataly Flatiron

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Great place to work, chill

Great Place to WORK!!!! PS I'm NOT Italian !!

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