Edenred Customer Service Representative CSR reviews

Thank you for taking the time to share your feedback. We appreciate your recognition of the hybrid work environment, your colleagues, and the PTO offerings. At the same time, we are concerned to hear about your experiences regarding workload, leadership support, compensation, and the challenges you encountered while supporting customers. Providing employees with the tools, resources, and support they need to be successful is important to us, and we recognize the impact that product issues and operational challenges can have on both employees and customers. While your experience does not reflect the workplace we strive to create, we value candid feedback such as yours as it helps us identify opportunities for improvement. We encourage former and current employees to share concerns directly with Human Resources so we can better understand their experiences and continue strengthening our employee and customer experience – please consider reaching out to us at HRBandEUSA@edenred.com to continue the conversation. We wish you the best in your future endeavors.