Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 24 reviews)); "Great people and leaders" ((in 10 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Flexible Schedules" ((in 7 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management is awful, you can hardly get up from your desk, you take 200 phone calls a day but can barely help people" ((in 10 reviews)); "Upper management is horrible." ((in 5 reviews)); "They wont let you work from home until 6 months in even if it means you have to quit due to conflicts with working onsite." ((in 4 reviews)); "Difficult Hours Sometimes" ((in 3 reviews)); "Raises are few but pay is good" ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

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Edfinancial Services

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.3

Career opportunities

4.2

Work/Life balance

4.2

Compensation and benefits

4.0

Senior management

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Reviews by job title

220 reviews

5.0

Oct 19, 2023

Great Job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Ed financial has been a blessing to me. Great hours, great leaders and family atmosphere.

Cons

Training could be a little longer to help better understand the task.

5.0

Oct 1, 2023

What an astounding environment!

Account services supervisor

Recommend

CEO approval

Business Outlook

Pros

This place really cares about you and your family, and they strive to offer the most positive work environment I’ve ever encountered.

Cons

You will be sitting on your butt most of the day. That gets tiresome.

5.0

Sep 28, 2023

Been the best so far

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

You will speak to many different people all over the world with many different personalities. I feel good to help people around the world with any fiancé issues or planning.

Cons

With speaking to thousand of people with different personalities I always stay in between and still strive and push through my day with know that I am helping someone

Viewing 142 - 144 of 220 Reviews

Jobs at Edfinancial Services

Customer Service Representative-Knoxville, TN-Oniste

Customer Service Representative-Montgomery Office, Onsite

Desktop Support III-Knoxville, TN Office Onsite

Senior Business Intelligence (BI) Developer-Knoxville Office

Senior System Admin-Montgomery, AL Office Onsite

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