Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

88% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Customer Service Representative (CSR) (16) , Account Analyst (15) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 26 reviews)); "Great people and leaders" ((in 9 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Supportive and friendly team." ((in 7 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 9 reviews)); "The training was abysmal." ((in 8 reviews)); "Upper management is horrible." ((in 5 reviews)); "the pay increase feels low compared to inflation, as well, the earned the 'points' system~is taxed, and performance based." ((in 3 reviews)); "Most Managers in HES are not leaders or managers but people who just work and do not develop others to grow." ((in 2 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

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Edfinancial Services

Edfinancial Services reviews

4.3

88% would recommend to a friend

(219 total reviews)

Tony Hollin

87% approve of CEO

86% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.3

Career opportunities

4.2

Work/Life balance

4.2

Compensation and benefits

4.0

Senior management

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

219 reviews

5.0

Mar 11, 2026

Great company culture

Account analyst

Recommend

CEO approval

Business Outlook

Pros

Lots of company engagement and team building.

Cons

Lots of information if you don't know much about student loans but they give you training and time to learn.

2.0

Mar 11, 2026

Poor company for advancement

Workforce management analyst

Recommend

CEO approval

Business Outlook

Pros

Support and relaxed work environment

Cons

Low pay, rarely offer raises, not the best work life balance, often lie and rise work expectations

5.0

Jan 29, 2026

Great Place To Work

Qa specialist

Recommend

CEO approval

Business Outlook

Pros

Work life balance, great leadership, growth opportunities, culture.

Cons

Pay structure, health benefits, amount of calls.

Viewing 13 - 15 of 219 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Knoxville, TN-Oniste

Customer Service Representative-Montgomery Office, Onsite

Desktop Support III-Knoxville, TN Office Onsite

Senior Business Intelligence (BI) Developer-Knoxville Office

First Impression Specialist-Knoxville, TN Onsite

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