Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

89% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Account Analyst (16) , Customer Service Representative (CSR) (16) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 23 reviews)); "Great people and leaders" ((in 11 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Advancement Opportunities" ((in 6 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 10 reviews)); "Some trainings are able to be work from home but not all, in office Cold Temperatures, seemingly high turnover" ((in 9 reviews)); "Upper management is horrible." ((in 5 reviews)); "the pay increase feels low compared to inflation, as well, the earned the 'points' system~is taxed, and performance based." ((in 3 reviews)); "Favoritism is rampant and raises are minimal." ((in 3 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

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Edfinancial Services

Edfinancial Services reviews

4.3

89% would recommend to a friend

(220 total reviews)

Tony Hollin

88% approve of CEO

87% positive business outlook

Ratings by category

4.6

Diversity & inclusion

4.3

Culture & values

4.3

Career opportunities

4.2

Work/Life balance

4.2

Compensation and benefits

4.0

Senior management

Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

220 reviews

5.0

Sep 27, 2021

Good

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Workable with schedules, very easy to advance

Cons

Sometimes a lot of calls taken in a day.

3.0

Sep 20, 2021

Not bad

Student loan counselor

Recommend

CEO approval

Business Outlook

Pros

They were good at promoting within. Decent starting salary. Like to cross train and keep you busy. Everyone I worked with or under was nice.

Cons

High turnover rate on supervisors. No one really seemed to ever know what was going on. No salary increase for the cross training you were learning or additional jobs you were doing.

5.0

Aug 11, 2021

A company that cares about its employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Edfinancial Services is always looking to do the right thing for their employees. They offer Competitive pay and benefits as well.

Cons

They are constantly striving to be the best in their industry which means they have high expectations of their employees from the front lines to high-level management.

Viewing 178 - 180 of 220 Reviews

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