Does Edfinancial Services pay their employees well?

According to anonymously submitted Glassdoor reviews, Edfinancial Services employees rate their compensation and benefits as 4.2 out of 5. Find out more about salaries and benefits at Edfinancial Services. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Edfinancial Services?

88% of Edfinancial Services employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Edfinancial Services 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.3 for career opportunities.

What are the top reviewed jobs at Edfinancial Services?

Customer Service Representative (41) , Customer Service Representative (CSR) (16) , Account Analyst (15) , CRD (6) , Client Relations (6) , Supervisor (5) , Bpo Agent (3) , Customer Service (3) , Payment Processing Specialist (3) , Trainer (3) , Account Services Supervisor (2) , Analyst (2) , Bpo Client relations (2) , Client Relationship Specialist (2) , Client Service Representative (2)

What are the pros of working at Edfinancial Services according to real employee reviews?

"The benefits are great." ((in 26 reviews)); "Great people and leaders" ((in 9 reviews)); "Friendly coworkers and people who are great to interact with everyday." ((in 7 reviews)); "Fun work environment around the office." ((in 7 reviews)); "Supportive and friendly team." ((in 7 reviews))

What are the cons of working at Edfinancial Services according to real employee reviews?

"Management heavy." ((in 9 reviews)); "The training was abysmal." ((in 8 reviews)); "Upper management is horrible." ((in 5 reviews)); "the pay increase feels low compared to inflation, as well, the earned the 'points' system~is taxed, and performance based." ((in 3 reviews)); "Most Managers in HES are not leaders or managers but people who just work and do not develop others to grow." ((in 2 reviews))

What are employees saying about Edfinancial Services layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Edfinancial Services layoffs and their outlook for job security at Edfinancial Services in 2026.

What are the top reviewed Edfinancial Services locations?

Knoxville , El Paso , Montgomery , Dayton , Enterprise , Tallassee , Lynchburg , Hattiesburg , Knoxville , Harrisburg

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Edfinancial Services

Edfinancial Services reviews

4.3

88% would recommend to a friend

(219 total reviews)

Tony Hollin

87% approve of CEO

86% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (219 reviews)

Ratings by demographic groups

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Edfinancial Services has an employee rating of 4.3 out of 5 stars, based on 219 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edfinancial Services employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

219 reviews

5.0

Dec 23, 2025

Best place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Supportive and friendly team. Opportunities to learn and grow. Stable schedule and clear expectations. Positive work environment.

Cons

Workload can be heavy during busy periods.

5.0

Dec 23, 2025

Best place to work

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Opportunities to learn and grow. Stable schedule and clear expectations. Supportive and friendly team. Positive work environment.

Cons

Work can be busy during peak times.

3.0

Dec 5, 2025

Management

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great job & great benefits

Cons

Management his horrible . They pick and chose who to help .

Viewing 19 - 21 of 219 Reviews

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Jobs at Edfinancial Services

Customer Service Representative-Montgomery Office, Onsite

Customer Service Representative-Knoxville, TN-Oniste

First Impression Specialist-Knoxville, TN Onsite

Business Intelligence (BI) Developer-Knoxville Office

Desktop Support III-Knoxville, TN Office Onsite

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