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      Edmunds.com

      Engaged Employer

      Edmunds.com reviews

      4.2

      90% would recommend to a friend

      (413 total reviews)
      avatar

      Seth Berkowitz

      94% approve of CEO

      78% positive business outlook

      Ratings by demographic groups

      Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      413 reviews
      5.0
      Sep 7, 2016

      Dream Jobs Come True

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Progressive work environment unafraid to challenge archaic Industrial era management practices, strong culture with coherent values and norms (they practice what they preach), a company that exemplifies the attitude that how you treat your employees will be reflected in their work product (treat them better, they'll produce better outcomes for the company)

      Cons

      Low turnover and long tenures can leave new hires feeling like a high school transfer student looking for a place to sit in the lunchroom (even though everyone here is generally friendly and welcoming); anyone more accustomed to a highly structured and process oriented corporate environment may struggle to adapt to the entrepreneurial, outcome oriented mode of operations here that simultaneously makes it such a great place for self-directed and intrinsically motivated individuals

      avatar
      Edmunds.com Response
      9y
      Response: What a thoughtful review! Thank you! We always love to hear about the enjoyment employees get from working in our innovative environment and unique culture. In addition to that, we really love suggestions on things we can do to make our employees’ experiences even more rewarding and gratifying. You mention acclimating as a new hire could be a struggle. I know this is true of any new job and environment, but if you have any suggestions on things we could incorporate into our new hire experience/orientation to assist with that, we would absolutely love to hear them. Please reach out to the Employment Experience team as we are in the process of redesigning the onboarding program. The same goes for any ideas you have about communicating Edmunds’ vision and the role we should play in the ever-changing landscape of the automotive, car shopping, and technology sectors.
      4.0
      Aug 22, 2016

      Account Manager

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great work environment, positive people who are extremely helpful, very detailed process docs for everything possible.

      Cons

      Steep learning curve for new hires. A ton of processes which should be cut down. A lot of fresh college grads. Could be a pro or con

      avatar
      Edmunds.com Response
      9y
      Hi there and thank you for your review! The emphasis on training is vital, particularly with the account management group as you and your team are the central hub of knowledge, support and expertise for our sales team and dealer clients. We encourage you to reach out to the operations and training teams with any suggestions or feedback you may have on process efficiencies as they are always looking for ways to improve and be more effective to set new hires up for success! This is especially timely right now, when as you know, we just put in place a new leader for our sales operations team whose main focus is to look at ways to make an already amazing sales operations team that much more of a well-oiled machine.
      5.0
      May 4, 2016

      Established company that is growing

      Trainer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company, work environment and culture. Offers full benefits and other perks. Supportive and family oriented. Growing company that is privately owned.

      Cons

      None if you like a lot of work travel.

      avatar
      Edmunds.com Response
      10y
      Thank you for your review! We appreciate you visiting our page and sharing your thoughts. Edmunds strives to be an employer you can be proud of. We know that traveling for work isn’t always easy but we appreciate your dedication and passion for the work. In addition to the weekly Cadillac meetings, rest stop readers and Seth’s Daily Diaries, we are always looking for new ways to stay connected with our field employees and ensure that the lines of communication are free-flowing. We encourage you to provide suggestions and input but please know that your Employment Experience Team and Business Partner are here to help!
      Viewing 169 - 171 of 413 Reviews
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      ReviewsEdmunds.com reviews

      Glassdoor has 435 Edmunds.com reviews submitted anonymously by Edmunds.com employees. Read employee reviews and ratings on Glassdoor to decide if Edmunds.com is right for you.