Edmunds.com reviews

4.2

90% would recommend to a friend

(413 total reviews)
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Seth Berkowitz

94% approve of CEO

78% positive business outlook

Edmunds.com has an employee rating of 4.2 out of 5 stars, based on 413 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Edmunds.com employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

413 reviews
5.0
Jan 5, 2017
Recommend
CEO approval
Business Outlook

Pros

Having the results only work environment has allowed me to still be the mother I strive to be and earn myself a living. I also love meeting all the new people in the dealerships and I enjoy the traveling time I get from dealer to dealer.

Cons

The HQ is in another time zones which makes being involved with meeting tough.

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Edmunds.com Response
9y
It is so great to hear when employees are able to manage a true work-life balance and achieve fulfillment personally and professionally. Being a national company and ensuring that all employees, remote and in the office, feel included can be challenging. In fact, how to include the field and make them feel part of things is an ongoing topic of conversation at the office because we know the difficulties that being remote poses. We do our best by utilizing web-ex, trying to make sure we record things like the three panels that occurred over the last couple of weeks regarding the Company goals so you can watch them at times more convenient, etc. However, we would love to hear any suggestions you may have in this regard. Please feel free to reach out to the Employee Experience team any time. We wish you continued happiness and success in your roles here and at home!
5.0
Jan 4, 2017
Recommend
CEO approval
Business Outlook

Pros

Incredible company with a customer focus that values partners and employees as well . Constant team communication and inspiration as they maintain 1st class, 3rd party relevance and dominance .

Cons

Things change very quickly , flexibility is very key to success . Not a con at ALL for me ;) but if you thrive in regimented environment you will struggle here .

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Edmunds.com Response
9y
Hi and thank you for your review! We hope you were able to participate in this week’s panel sessions to understand the Company goals and opportunities for 2017 with the launch of our new website and products. We look forward to continued success with you!
2.0
Jan 2, 2017

Great Perks not = amazing culture or results

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing work place (physical); benefits on par with any major Google and Facebook-like places (but not better than). Results Only Work Environment (ROWE) mean you are free from actual specified start or end times (but you then cannot accrue vacation time as the ROWE is basically a use it or loose it system that does not carry over year to year) . Basically if you want an awesome place to hang out in, free food and great perks, but not necessarily do anything amazing, innovative, or productive, here is your place; but then be ready to play the politics needed to hang on to the job.

Cons

A nice office space and perks are not the same a culture; this place is a "high school" more so than a place where great things can happen. Much incompetence at highest ranks exploit and blame mid level, creating a world in which the minority of people do the majority of work. There are many lifers that cling on to their position at the expense of new blood and dwell always first on why things cannot be done. Many people have not had any other jobs for many many years with skills that would not be competitive in the open market; essentially many people suffer from "this is how I have always done it" syndrome. No one is allowed to disagree and everyone gives empty false praises. If you may expose the wrong person's mistakes or limitations, you are done -- ROWE or no ROWE. This causes a scary reality that is very unaware of technology, market, and societal trends. Finally, executive leadership give huge lip-service to treating employees like family; however, the minute revenue projections are even at risk or not being met, people not yet entrenched prove 100% dispensable even as incompetent lifers continue to just hang around, and layoff events are very unprofessional (that is where the perk reality ends).

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Edmunds.com Response
9y
Thanks for taking the time to share your honest feedback. Your candor is appreciated. We are disheartened to hear that this has been your experience. It’s certainly not the culture we set out to create or nurture...quite the opposite actually. Given that you are a current employee, I would encourage you to speak directly with me, Julie Merges (Chief People Officer), so that we can have a dialogue and find ways to address the issues you’re experiencing. We’ve always been committed to doing that and we are certainly committed to doing that with you. - Julie Merges
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