Edward Jones reviews

3.5

55% would recommend to a friend

(5,322 total reviews)
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Penny Pennington

59% approve of CEO

55% positive business outlook

Edward Jones has an employee rating of 3.5 out of 5 stars, based on 5,322 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Edward Jones employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

5K reviews
2.0
Dec 28, 2025

Layoffs continuing through 2027

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Coworkers are lovely Work from home was nice while it lasted, now moving back to 4 days in office

Cons

This is a private, employee-owned company and does not need to play the Wallstreet quarterly earnings game. For 100 years the company avoided layoffs, even during the 2008 recession. The company was full of dedicated and talented employees that could be paid more elsewhere, but made the fair tradeoff to stay due to long-term job stability. The firm is now the most profitable it's ever been, yet due to greed, a desire to be acquired, or lack of imagination and playing follow-the-other-CEOs and consulting firm recommendations has been and will be laying off people over the next 3 years in a stressful ongoing process. They are offshoring, automating, and getting rid of talented people - but keeping layers and layers of senior management which takes in much of the firms' earnings but are prime examples of the Peter principle - while everyone else remains stressed about whether or not they will have a job in 6 months, a year, or two as they have made clear that more layoffs are coming through 2027. It is a stressful work environment due to this and I would recommend staying away until the dust settles post-2027. The culture and trust has been ruined and this is now just like any other corporation, thus no longer worth the lower pay. The last round of layoffs I saw a department that fired all the senior skilled talented workers, but kept the unnecessary TWO layers of management that had NO experience in the job family to manage over the junior workers. Thus the junior workers have no one to mentor them to grow into those more senior roles, and there are no seniors or leaders left that have any experience in the job family to lead the group whatsoever. The leader above these two layers of management that made the latest layoff decisions have zero experience or knowledge about the job family themselves, and only started leading the group a few months prior to the layoffs since the firm decided first to re-org leadership and then immediately have them cut their new orgs that contain skillsets they've never worked with and are unfamiliar with. Competency will not get you promoted here.

2.0
Dec 24, 2025
Recommend
CEO approval
Business Outlook

Pros

Edward Jones is a fiscally responsible company. They work hard to keep their company going by making changes to their money-maker (Financial Advisors).

Cons

Edward Jones used to be a very conservative company that worked hard to keep their employees employed during rough times in the economy. They were known for not laying off their employees, however during the last couple of years they did a complete about-face and laid off thousands of employees. I believe that this was due to a change of the CEO and bringing in new upper-level Management coming from outside the company.

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