Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 29 reviews)); "Great people that work at the general managers levels." ((in 25 reviews)); "flexible hours considering I had school" ((in 25 reviews)); "Free food on breaks and discounts" ((in 24 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 15 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 62 reviews)); "Fast advancement but low pay" ((in 35 reviews)); "MY manager was rude and didn't care about anything." ((in 29 reviews)); "Bad employees with bad training" ((in 14 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

Item: El Pollo Loco
Rating: 3
Author: Former employee - Food Server

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

4.0

Oct 12, 2020

Great atmosphere & culture

Cashier

Recommend

CEO approval

Business Outlook

Pros

Free food on 10 min break

Cons

Have to pay for food on 30 min break

1.0

Oct 12, 2020

Horrific During second week of training the manager asked " are you slow?" And followed up saying " you know SLOW "

Assistant manager

Recommend

CEO approval

Business Outlook

Pros

Meal discount, and that would be the only benefit

Cons

Rude, condescending, management unprofessional, harassing, bullying

3.0

Oct 8, 2020

Its easy to get hired but tedious work

Food server

Recommend

CEO approval

Business Outlook

Pros

good hours if you work hard

Cons

Gets really tiring working especially in summer

Viewing 463 - 465 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member