Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 31 reviews)); "very flexible hours if you are a student" ((in 28 reviews)); "Great people that work at the general managers levels." ((in 21 reviews)); "Free food on breaks and discounts" ((in 21 reviews)); "The staff are friendly and kind." ((in 12 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 64 reviews)); "Got treated unfairly too much of a hassle for little pay!" ((in 36 reviews)); "MY manager was rude and didn't care about anything." ((in 32 reviews)); "Bad employees with bad training" ((in 13 reviews)); "bad upper management, hardly any employee benefits, work off the clock, doesn't follow its schedules, way overworked for the amount of pay" ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.2

Culture & values

3.2

Senior management

3.0

Career opportunities

2.9

Compensation and benefits

El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

712 reviews

2.0

Oct 20, 2018

Hard Work for Little Reward

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Quick Hiring, Great for younger people

Cons

Rude Management, Constantly rotating new management in creating instability, being required to work far more than the job title without compensation or much thanks, refusal to pay overtime, the list goes on....

4.0

Oct 11, 2018

Good Company

Shift leader

Recommend

CEO approval

Business Outlook

Pros

Fast Paced Very Demanding Managers are Nice

Cons

None that i could think of.

4.0

Oct 7, 2018

Cashier

Recommend

CEO approval

Business Outlook

Pros

It's a great place to work for a first time job. You will learn how to work in a fast-paced environment and how to deal with people and work with a team.

Cons

If you are not a fluent Spanish speaker, then you may have difficulty taking customer's orders since some of them don't speak any English. You can't really make plans after work because you rarely get off the time you are scheduled to be off at.

Viewing 526 - 528 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member

El Pollo Loco Team Member