Does El Pollo Loco pay their employees well?

According to anonymously submitted Glassdoor reviews, El Pollo Loco employees rate their compensation and benefits as 2.9 out of 5. Find out more about salaries and benefits at El Pollo Loco. This rating has been stable over the past 12 months.

How satisfied are employees working at El Pollo Loco?

55% of El Pollo Loco employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated El Pollo Loco 3.3 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at El Pollo Loco?

Cashier (281) , Sales Associate/Cashier (31) , Shift Leader (31) , Assistant Manager (19) , Cook (19) , General Manager (17) , Front End Cashier (14) , Line Cook (10) , Prep Cook (8) , Guest Service Team Member - Cashier (6) , Shift Supervisor (6) , Crew Member (5) , Manager (5) , Part Time Cashier (5) , Service Assistant (5)

What are the pros of working at El Pollo Loco according to real employee reviews?

"Some coworkers are nice" ((in 30 reviews)); "Great people that work at the general managers levels." ((in 27 reviews)); "very flexible hours if you are a student" ((in 25 reviews)); "Free food on breaks and discounts" ((in 20 reviews)); "good hours, flexible schedule, good communication, closes early" ((in 14 reviews))

What are the cons of working at El Pollo Loco according to real employee reviews?

"Bad management wouldn’t help when busy" ((in 66 reviews)); "Fast advancement but low pay" ((in 41 reviews)); "MY manager was rude and didn't care about anything." ((in 31 reviews)); "little training, lack of understanding that people have lives beyond el pollo loco, not properly compensated for overtime, lack of team work, lack of customer service from other employees including some managers" ((in 13 reviews)); "Corporate upper management will smile in your face, but will plot to terminate you." ((in 11 reviews))

What are the top reviewed El Pollo Loco locations?

Los Angeles , Las Vegas , Houston , Costa Mesa , Sacramento , Anaheim , San Diego , Fresno , Inglewood , Compton , Downey , Glendora , Santa Clarita , Ontario , Dallas , Palmdale , Corona , Riverside , Victorville , Roseville , Fort Worth , Clovis , Alhambra , Long Beach , Lynwood , Orange , Santa Ana , Torrance , Whittier , Modesto

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El Pollo Loco

El Pollo Loco reviews

3.4

55% would recommend to a friend

(712 total reviews)

Liz Williams

63% approve of CEO

57% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (712 reviews)

Ratings by demographic groups

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El Pollo Loco has an employee rating of 3.4 out of 5 stars, based on 712 company reviews on Glassdoor which indicates that most employees have a good working experience there. The El Pollo Loco employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurants & Food Service industry (3.7 stars).

Reviews by job title

712 reviews

3.0

Aug 5, 2024

Ok, not great, but it's a job

Shift supervisor

Recommend

CEO approval

Business Outlook

Pros

My manager was great when giving days off but only when it was important such as school. Other than that, it was all good

Cons

Very little job training from management

3.0

Jul 30, 2024

Atleast you get free food.

Grill master

Recommend

CEO approval

Business Outlook

Pros

Free food for lunch break.

Cons

Literally everything else. Enjoy burning yourself on the grill whilst you manager screams at you for chicken.

5.0

Jul 28, 2024

Good starting job

Front end cashier

Recommend

CEO approval

Business Outlook

Pros

They WILL train you even if you’re 16 and it’s your first job and the management was always very supportive and nice

Cons

Slow work days if you get bored easily and don’t have small tasks. I also got a couple last minute call ins but nothing crazy

Viewing 61 - 63 of 712 Reviews

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Jobs at El Pollo Loco

El Pollo Loco Team Member

El Pollo Loco Team Member