Executive management has little to no payment card experience, very little history or progress/promotion through U.S. Bank/Elavon
Continued reliance on monthly fees to meet stated revenue goals and objectives
Allowed DeWolff Broberg & Associates to destroy the operational excellence and world class North American operational facility, abandoned core principles and values which made the company successful year over year
Engaged in high risk and extremely problematic business line leasing equipment through LADCO Leasing, created unacceptable reputational risks and financial losses which continue to plague the overall company
Slow to react to emerging market conditions which allowed small business, low card volume merchants to be fully captured by various start up competitors and existing competitors
Extreme disconnect between the company's executive management teams and the various sales channels, product channels, and operational organizations