Elevance Health reviews

- Contract employee, absolutely no rights or standing in the company - Employees were routinely fired en masse - Poor communication between employment agency and Anthem - Managers were over-spread and frantic in their interactions - Upper level executives were the most psychotic, unpredictable group of people I've ever seen. The same boss would pass out candy to bottom-level employees on a whim, then later throw a screaming fit when fired employees took company boxes for their belongings

Be prepared to handle a lot of stress. Because of the workflow, customer service reps handle all of the leg work you would think other departments would. You aren't finished with a call just because the call is over. A lot of the time you will end up doing leg work for one customer's inquiry for up to two months -- sometimes more; All in addition to simultaneously receiving calls back-to-back.