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Embassy Suites

Part of Hilton

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Embassy Suites reviews

3.3

50% would recommend to a friend

(1,199 total reviews)
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Christopher Nassetta

66% approve of CEO

47% positive business outlook

Embassy Suites has an employee rating of 3.3 out of 5 stars, based on 1,199 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Embassy Suites employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

1K reviews
4.0
Jul 4, 2015

Great Culture

Recommend
CEO approval
Business Outlook

Pros

Team members are empowered to "Make it Right" meaning YOU can make the call...you don't have to "See if it's OK" to do something for a guest.

Cons

Franchises mean that your experience can differ greatly from property to property

1.0
Jul 4, 2015

Horrible Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Benefit's are good.. That's it

Cons

Poor pay.. Overworked.. No room to grow. Managers need training on how to deal with people

1.0
Jun 30, 2015
Recommend
CEO approval
Business Outlook

Pros

Nice upper management and sometimes the customers were pleasant.

Cons

Unorganized and extremely rude staff. I was not trained well and other co workers would talk bad behind your back and acted extremely rude when asked a question. Food handling in kitchen was disgusting. I refuse to recommend this establishment as a good environment to work in.

Viewing 1042 - 1044 of 1,199 Reviews

Glassdoor has 1,233 Embassy Suites reviews submitted anonymously by Embassy Suites employees. Read employee reviews and ratings on Glassdoor to decide if Embassy Suites is right for you.