EmblemHealth reviews

3.1

47% would recommend to a friend

(774 total reviews)
avatar

Bill Voigt

58% approve of CEO

51% positive business outlook

EmblemHealth has an employee rating of 3.1 out of 5 stars, based on 774 company reviews on Glassdoor which indicates that most employees have a good working experience there. The EmblemHealth employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

774 reviews
2.0
Nov 20, 2012

Don't Believe The Hype

Recommend
CEO approval
Business Outlook

Pros

Good benefit plans and a possibility of an annual bonus

Cons

Micro Management, favoritism, overworked, no individual development, no investment in maintaining employees long term, lack of effective internal communication, lots of buck passing, unprofessional management, no value in team members opinions

1.0
Aug 18, 2012
Recommend
CEO approval
Business Outlook

Pros

7 hour work days Gym on site with extremely low membership costs. Company makes pay grade and ranges available to all employees. You will know what the low, mid and high points for your pay grade.

Cons

I worked under a micromanager. I was confused as to why they hired someone with extensive experience and had me sitting there with nothing to do. Every time I asked for work, I was given a quick task to do ("Call these 3 vendors" "Review these purchase orders"). While I do not mind doing administrative work that may come with a project, it was unnerving to have your manager provide tasks that can be completed in 3 minutes--and then look at you like you're crazy when you ask for more to do. If you're sending an email out regarding a high visibility project, your emails will be proofread prior to sending them out regardless of how long you've been in the company. Yes, this was my manager's micromanaging at the best. It was also commented that I left 2 minutes before 5 pm one day and should not do that again. Scheduling appears strict for employees but flexible for management. While I cannot come in late and work later to make up my hours, my manager was allowed to come in late, take a long lunch and make up her hours after 5 pm. I was also told by my manager that I had to take my PTO in 1/2 day increments (cannot take it for 1 hr), yet all other employees were allowed to take however many hours they needed. During the interview, I was told the department was always looking for ways to improve and highly valued customer service. Once I got in there, none of this was true. If I made any suggestions on improvements, my suggestions were dismissed unless management repeated it with their own twist to make it their idea. The way this was done is did not encourage anyone to speak up. Internal customers needing assistance are given templates to fill out and no guidance using examples. They push process to their customers without helping them. Sourcing is a joke here. They do not have standards to qualify vendors. There is no centralized vendor database to store historical information on vendors they've sourced, done business with or anything. Their supplier diversity program consists of adding diverse suppliers to a list that is never looked at or shared with anyone. It's a sham. I thought it was only my immediate supervisor that was hoarding work, but during my exit interview with her manager, a Director, it turns out it goes up the chain. There is not enough work for any of the employees and no growth potential in this department. Compensation explains during new hire orientation that unless your job description changes to increase responsibility, once you hit the max in your pay grade, you won't be allowed any pay increases. HR recruiters will tell you that you've hit the max for a position, but once you're hired and you see the pay grade, you'll realize they lied. Why even say you've hit the max if the employee can find out through new hire orientation that is not true? Since 3% increases annually are essentially automatic, it's not surprising that people have been able to stay in the same position for 14 years and never reach the max in their pay grade, which can span $20k. After 3 weeks of trying hard not to fall asleep at my desk, I put in my notice.

1.0
Jun 4, 2012

Senior analyst

Recommend
CEO approval
Business Outlook

Pros

Generous benefits, hours, time off.

Cons

Don't expect training of any sort, management who cares or fair treatment.

Viewing 760 - 762 of 774 Reviews

Glassdoor has 812 EmblemHealth reviews submitted anonymously by EmblemHealth employees. Read employee reviews and ratings on Glassdoor to decide if EmblemHealth is right for you.