Does Emerald pay their employees well?

According to anonymously submitted Glassdoor reviews, Emerald employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Emerald. This rating has improved by 49% over the last 12 months.

How satisfied are employees working at Emerald?

70% of Emerald employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Emerald 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Emerald?

Account Executive (11) , Sales (8) , Sales Manager (8) , Manager (7) , Marketing (7) , Business Development Manager (3) , Conference Coordinator (3) , Consultant (3) , Marketing Manager (3) , Marketing Specialist (3) , Operations Coordinator (3) , Anonymous (2) , Operations (2) , Project Manager (2) , Senior Vice President (2)

What are the pros of working at Emerald according to real employee reviews?

"The people there are great!" ((in 16 reviews)); "Good Benefits 401K Learning Pay rate" ((in 16 reviews)); "Unlimited PTO and ok benefits" ((in 9 reviews)); "Depending on which location you work in, the teams are fun." ((in 7 reviews)); "Your coworkers are excellent people." ((in 6 reviews))

What are the cons of working at Emerald according to real employee reviews?

"Upper management is the absolute WORST." ((in 14 reviews)); "Weak leadership." ((in 8 reviews)); "For other areas of the company, or lower level positions, there seems to be better pay and opportunities for movement." ((in 7 reviews)); "Absolutely no training for these antiquated systems." ((in 6 reviews)); "Senior management was not in tune with the individual industries that shows served so managed with a "one size fits all" approach." ((in 4 reviews))

What are employees saying about Emerald layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Emerald layoffs and their outlook for job security at Emerald in 2026.

What are the top reviewed Emerald locations?

New York , Alpharetta , San Juan Capistrano , Atlanta , Los Angeles , White Plains , Denver , Culver City , San Francisco , Framingham , Oklahoma City , San Luis Obispo , Seattle , Miami , Dalton , Lakewood , Utah

Emerald reviews

3.6

70% would recommend to a friend

(213 total reviews)

Hervé Sedky

70% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (213 reviews)

Ratings by demographic groups

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Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

213 reviews

2.0

Mar 11, 2026

.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great people working for the company.

Cons

Upper management is way too top heavy and do not listen to the real concerns and issues of their employees, only concerned about hitting very unrealistic goals

Emerald Response

3mo

Thank you for sharing your thoughts. We’re glad to hear you’ve had positive experiences with the people here. They’re truly the core of our culture. We also appreciate your candid feedback about management and goals. We’re continually working to improve communication, listen more effectively, and ensure expectations are both clear and achievable. Feedback like yours helps guide that effort.

5.0

Feb 18, 2026

Excellent Flexibility and Meaningful Work-Life Perks

Marketing

Recommend

CEO approval

Business Outlook

Pros

• Generous PTO policy. • Excellent flexibility — there is genuine trust when it comes to managing your schedule, whether that’s stepping out for an appointment or handling family responsibilities during the day. • Summer Fridays (May–September) are a meaningful and appreciated perk.

Cons

• Onboarding could benefit from a more formalized structure beyond the initial IT setup. Much of the ramp-up depends on manager bandwidth, which can vary. • Given the company’s size and remote structure, it can sometimes be unclear which team or individual to contact for specific HR or operational needs. • In-office expectations would benefit from greater consistency. Policies can vary across teams and roles, and enforcement has not always been uniform. This can create confusion and occasional frustration, particularly for employees who consistently commute while others operate under different expectations. Clearer alignment would strengthen fairness and office culture.

Emerald Response

3mo

Thank you for sharing such thoughtful feedback. We’re glad to hear the positive impact our PTO, flexibility, and Summer Fridays have had on your experience. These are areas we’re proud to offer and continue to prioritize. We appreciate your insights around onboarding, cross functional clarity, and in office expectations. These are important themes, and work is already underway to strengthen our onboarding process, improve visibility into HR and operational resources, and align expectations across teams to ensure fairness and transparency. Your suggestions are valuable, and we’re committed to using feedback like this to continue improving the employee experience. Thank you again for taking the time to share it.

5.0

Feb 3, 2026

Great employees

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people here make the company. They are lovely and genuine and make it easy to come to work every day.

Cons

Understaffed teams need help but leadership does appear to be listening.

Emerald Response

3mo

Thank you for your feedback. We’re glad to hear how much the people here contribute to your experience; they truly are the heart of our culture. We appreciate your note about understaffing, and this is an area we’re continuing to address as we support our teams more effectively. Your advice on empowering creativity is spot on, and we’re committed to giving our talent the space to help drive our brands forward. Thank you again for sharing your perspective.

Viewing 133 - 135 of 213 Reviews

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