Does Emerald pay their employees well?

According to anonymously submitted Glassdoor reviews, Emerald employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Emerald. This rating has improved by 49% over the last 12 months.

How satisfied are employees working at Emerald?

70% of Emerald employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Emerald 3.8 out of 5 for work life balance, 3.5 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Emerald?

Account Executive (11) , Sales (8) , Sales Manager (8) , Manager (7) , Marketing (7) , Business Development Manager (3) , Conference Coordinator (3) , Consultant (3) , Marketing Manager (3) , Marketing Specialist (3) , Operations Coordinator (3) , Anonymous (2) , Operations (2) , Project Manager (2) , Senior Vice President (2)

What are the pros of working at Emerald according to real employee reviews?

"The people there are great!" ((in 18 reviews)); "Benefits were decent" ((in 16 reviews)); "Great benefits package and unlimited PTO." ((in 7 reviews)); "Depending on which location you work in, the teams are fun." ((in 6 reviews)); "Unlimited vacation" ((in 5 reviews))

What are the cons of working at Emerald according to real employee reviews?

"Upper management is the absolute WORST." ((in 13 reviews)); "Weak leadership." ((in 9 reviews)); "Low paying for such high expectations." ((in 8 reviews)); "Absolutely no training for these antiquated systems." ((in 6 reviews)); "Senior management was not in tune with the individual industries that shows served so managed with a "one size fits all" approach." ((in 4 reviews))

What are employees saying about Emerald layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Emerald layoffs and their outlook for job security at Emerald in 2026.

What are the top reviewed Emerald locations?

New York , Alpharetta , San Juan Capistrano , Atlanta , Los Angeles , White Plains , Denver , Culver City , San Francisco , Framingham , Oklahoma City , San Luis Obispo , Seattle , Miami , Dalton , Lakewood , Utah

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Emerald

Emerald reviews

3.6

70% would recommend to a friend

(213 total reviews)

Hervé Sedky

70% approve of CEO

72% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (213 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Emerald has an employee rating of 3.6 out of 5 stars, based on 213 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Emerald employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

213 reviews

1.0

Oct 20, 2022

emerald

Waitress

Recommend

CEO approval

Business Outlook

Pros

good staff but no off and my visa did not make

Cons

staff only nice and food its tasty

3.0

May 14, 2022

Good

Coach

Recommend

CEO approval

Business Outlook

Pros

Promotion for hard workers, exposure to other departments

Cons

Shifts, rude customers,long working hours

4.0

May 4, 2022

Good place to start

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great team,good training.Good support .Good working environment . Flexible shift time

Cons

Nothing ,as ,such ,to, put ,here.

Viewing 208 - 210 of 213 Reviews

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Emerald

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emerald

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Good place to start

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