Pros
Within the area of the business I worked, there are many dedicated, kind people who want the business to grow and be successful. In my time with the company, I saw multiple people promoted, given raises, transferred to try different roles. The CEO has a great vision and the C level executives communicate very well. There is so much wisdom and experience in the upper management areas with many people who love the company so much that they have been there over a decade (rare to see with many of the other roles I've had).
Cons
Within the newer parts of the organization, there are troubles. It seems like the previous CTO (who I had much respect for) brought in a team that wasn't quite in alignment. This led to issues actually delivering what we were tasked with. It seemed that within technology, though the people themselves were very intelligent and great to work with, they didn't agree with how to proceed forward. I do see opportunity to get past this and achieve the business goals. One smaller piece, and the primary reason I'm leaving is around benefits. In technology, the benefits are usually better than what EB currently offers. Even if the pay is higher, health coverage is higher than what other companies, at least that hire for tech positions, offer.
