1[Password] of the good ones! - Senior Enterprise Customer Success Manager 1Password Employee Review

5.0
Oct 24, 2024
Recommend
CEO approval
Business Outlook

Pros

Those working at 1Password have a unique opportunity to be part of a company that has made an incredible product that is needed in any economy. 1Password's EPM is a need, not just a want, but the business never takes its clients' business for granted. It's an exciting time to be at 1Password, and I don't foresee that changing. The team members are incredible and all truly care about one another. Being able to work remotely provides flexibility and work-life balance and there is no fear of this changing because they have always been remote. Leadership is understanding and willing to get their hands dirty to help achieve our goals.

Cons

There isn't much to mention, outside of typical fast-growing- tech company issues where processes are still being built. Some may not like that, but I always find that exciting, because it means there's an opportunity to help shape things.

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1Password Response
1y
Hi there, Thanks for taking the time to share the details of your 1Password experience here - we appreciate it! We are always open to more feedback on how we can keep improving, so please know our virtual doors are open anytime. - The People Team

Explore other reviews about 1Password

5.0
Apr 24, 2026
Recommend
CEO approval
Business Outlook

Pros

- Awesome founders when they were involved in the day-to-day - Great benefits

Cons

- Lost a lot of what made this place special during the scale up from 100-1000 employees - Hired a ton of outside leadership which ultimately resulted in a culture shift and many of the people who worked there the longest leaving

1
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1Password Response
1mo
Hi there, Thank you for taking the time to share your experience and feedback about our culture. Take care, – The People Team
3.0
Mar 7, 2026
Recommend
CEO approval
Business Outlook

Pros

* Flexible working arrangements and quite a bit of autonomy. * A genuinely supportive manager and a collaborative, positive team environment. * Competitive pay for the role and responsibilities.

Cons

In recent years the company has shifted in a direction that feels very different from the organisation I originally joined. * There is a strong emphasis on a “high performance culture”, but there is limited structure or support in place to help employees develop the skills needed to meet those expectations. * Career progression and compensation increases can feel closely tied to visibility rather than the quality or impact of the work itself. * The company is moving away from its fully remote approach. In-person events that were once optional are now mandatory, even for teams that may not directly benefit from them. The locations chosen do not always appear to consider the needs or circumstances of a globally distributed workforce, and employees are now required to go through formal accommodation processes simply to avoid international travel due to health or safety concerns.

12
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1Password Response
3mo
Hi there, Thank you for taking the time to share your experience. We're glad to hear about the aspects you're finding supportive, and we appreciate your feedback as we continue to evolve our culture and support our team members. If you'd like to chat further, please know we're always open to hearing more. – The People Team
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