Company is a train wreck with poor management support - Merchandise Planner 2020 Companies Employee Review

1.0
Jul 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Absolutely none, this company is a train wreck.

Cons

Online training only. Anytime you reach out to your supposed manager, they either tell you to contact someone else, go to the chat room for that job, or go to the portal. None of the websites are an HTML5, so they are almost impossible to read on a mobile device. I have been in the third party business for almost 20 years and work for almost all of the companies. This one by far is the worst. The final straw was yesterday when the first question on the call report asked for me to take a selfie that showed my embroidered shirt name tag and open-toed shoes. I don't have a selfie stick and my arms are not that long. Every job you do, you have to call in when you're done and they go over your call report and are an absolute hurry to tell you all the things you did wrong. Even though you've done the same job at the same store for 3 months. I would steer clear of this company full-time or part-time. I am in disbelief that this company is actually still around.

Explore other reviews about 2020 Companies

5.0
Jul 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits and Great team environment with clear communication for opportunities to move up whenever available.

Cons

No cons that currently come to mind it's an amazing place to work!

5.0
Jul 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Work–life balance — The company genuinely respects your time, making it easy to maintain a healthy balance between work and personal life. Supportive team culture — You get to work with people who truly care about your success. The team is collaborative, encouraging, and always willing to help. Growth‑focused environment — Leadership and peers actively invest in your development, making sure you have the tools, guidance, and confidence to succeed in the field. Reliable support system — Whether you’re new or experienced, support is always available. You never feel like you’re navigating challenges alone.

Cons

Fast‑paced environment — Things move quickly, which can be challenging at times, but it also keeps the work exciting and helps you grow fast. High expectations — The company sets a strong standard for performance. It pushes you, but in a way that helps you develop professionally. Lots to learn — There’s a lot of information to absorb early on. It can feel overwhelming, but the support from the team makes it manageable and rewarding. Frequent changes — Processes and priorities evolve often. It can be an adjustment, but it shows the company is always improving and adapting. Independent work — You’re trusted to handle responsibilities on your own. It’s a challenge at first, but it builds confidence and ownership.

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2020 Companies Response
23h
Thank you for the 5-star review and for your 3 years with 2020 Companies. We appreciate you taking the time to share such a thoughtful and detailed perspective on your experience as a Field Operations Manager. Reading your thorough breakdown of our culture, leadership expectations, and operational pace highlights the deep insight and self-awareness you bring to your role. Your clear understanding of both our strengths and our growth areas shows incredible dedication, and team members who take the time to provide this level of constructive feedback are a true asset to our organization. We are grateful for your valuable contributions to our team and look forward to your continued success.
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